[Resolved]  Flipkart — complete mobile protection scheme for redmi note 7

Purchased flipkart complete protection scheme while purchasing redmi note 7
And they assured me that the plan covers all accidental damages. Their customer care executive assured me this includes the back glass panel also (Have chat details on the app), but now they are denying the claim saying body damages are not included in the scheme and then after providing them the chat sessions mentioned above there is no response from their part. Please do necessary measures for such fraudulence like complete protection.
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Dec 13, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
Flipkart Customer Care's response
Hi Vineeth, We are sorry for the trouble caused. We would request you to contact the service provider at Jeeves.co.in or call them on their toll-free number[protected]/[protected] or you can also shoot an email at [protected]@jeeves.co.in for further assistance as the Jeeves team is not denying to provide the services. However, in case the Jeeves team is denying to provide service, request you to get back to us so that we can assist you accordingly. Your kind understanding is appreciated.
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