[Resolved]  Flipkart — defective and different product received.

Address:Jalgaon, Maharashtra, 425201
Website:FLIPKART

I have place order for panasonic eluga mobile battery. I have received my order on 03rd of may 2018, when i have opened the parcel, i found that, instead of panasonic it have samsung, used and defective battery. Immediately i have filled return request, but flipkart representative refuse to take battery back by mentioning that wrong specification given. Again i spoke with flipkart customer care representative on 04th may 2018, they have filled online return request for the same, but again today i. E on 05th may 2018, pick up person of flipkart has refuse to take it.

Requesting you kindly look into and do the needfull.
Was this information helpful?
No (0)
Yes (0)
Jun 20, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 13, 2018
Flipkart Customer Care's response
Customer complain was he got a different brand product, so apologized and provided refund on behalf of seller, refund completed and closed the complain from our end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information