[Resolved] Flipkart — defective charger received with samsung on max mobile

Hardik mankad

from Rajkot, Gujarat

Website:

Flipkart online shopping application

I ordered Samsung on max mobile from flipkart application. Received it on 28th august and found that charger is defective and not working. After making so many complaints in last 15 days. No response by company. On making first complaint, i was told that charger will be replaced immediately. But till date no positive action by company. My order id is OD[protected]. I have registered complaint in National Consumer Forum. If problem is not resolved. I will have to take legal actions.

Was this information helpful?

No (0)

Yes (0)

Nov 5, 2017

Complaint marked as Resolved

I received refund of mobile handset. Company did not have solution for defective charger. Hence entire order cancelled.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Flipkart Customer Care's response We will revert on it.

Sep 22, 2017

Updated by Hardik mankad Till date issue not solved by company. What a foolish answer by flipkart. It is offering me rs. 400 as refund of defective charger for samsung on max mobile. While it is selling same charger on its website for rs. 1299. Its better to prefer always amazon. Companies like flipkart creating negative image of our country. Better to prefer international companies like amazon. I will have to take legal actions against flipkart.

Oct 03, 2017

Updated by Hardik mankad This is too much. Complaint is till date not resolved by flipkart. And company closing it saying it is resolved. Flipkart is worst ever online shopping site. Nobody should prefer. I was told that Mobile will be picked up and money will be refund. But till date it is not picked up by company and money is not refunded. I am going to file case in National Consumer Forum.

Verified Support

Oct 05, 2017

Flipkart Customer Care's response Interacted with the customer initiated complete refund hence closing the issue