Flipkart — Defective LLOYD LED TV L32FNT delivered by FLIPKART

Address:Bangalore, Karnataka, 560068
Website:www.flipkart.com

My Name is Asif Naseem, On 6th May 2016 I ordered a Lloyd L32FNT LED TV from Flipkart.com
My order id OD[protected],
registered email is [protected]@gmail.com.
It was delivered to me on 14th May 2016. When I switch it ON, I saw a Black line appear on the screen of the TV.
I complaint to Flipkart on the same Day about the problem, I got confirmation that my issue shall be solved within 6-7days but Nothing happened. I got call from Lloyd's service centre technician and he said that they don't provide services to items purchased from Flipkart and even the customer care executive of Lloyd company said that Flipkart is not even authorised to sell Lloyd TVs and that is why they don't give services on such purchases.
After 2 and half months on 23rd July 2016 I got a call from FLIPKART that they can refund me the money after 7-8days from the date on which item is picked up but Nobody came to pick up the item, No Technician visited and No action has been taken yet by FLIPKART to solve my problem till today i.e 4th August 2016.
i don't know why FLIPKART is doing such Fraud... I request Flipkart to please pick up your item and refund my money as you promised as soon as possible.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46701
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information