[Resolved] Flipkart — Defective product delivered and delaying refund | |||||
Dear flipkart team, I had ordered a mobile phone from flipkart since it seemed to be a good Deal. The mobile phone received was a dead piece which was manufactured Almost 1 and half year back. I immediately placed a request for refund. Jeeves technician visited and confirmed that the good was not functional. Post which mobile was to be picked up and refund in my credit card was to Be initiated. Yesterday morning i received a message from flipkart that someone shall Come to pick up the mobile. I called on the number provided in message and They assured that someone shall come and collect during the day. Till 9 pm No one came. I left with my family to attend a function. Subsequently i Received a call from flipkart at 9. 20 pm for pick up. I told him to come Next day since i am not at home. However he told me the pickup will be Cancelled and i need to complain for pick up again. He was absolutely Rude with me. Its been so many days and till date i am waiting for my refund.in the Name of sale, flipkart is selling defective piece and purposely delaying Refund. Request you to kindly process my refund immediately. Further i Request you to kindly send someone to collect the mobile prior to 7 pm. Regards Rajesh. [protected]@gmail.com Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Flipkart Customer Care's response Hello, Greetings from Flipkart! We are unable to find order detail or register contact information hence we request you to contact our customer care on below detail. Call us: We're available 24 hours a day. [protected] Mail us: [protected]@flipkart.com Hope this helps ! Thanks for shopping with Flipkart. | |||||
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