[Resolved]  Flipkart — Defective product delivered and delaying refund

Address:Mumbai City, Maharashtra, 400075
Website:Www.flipkart.com

Dear flipkart team,

I had ordered a mobile phone from flipkart since it seemed to be a good
Deal. The mobile phone received was a dead piece which was manufactured
Almost 1 and half year back. I immediately placed a request for refund.
Jeeves technician visited and confirmed that the good was not functional.
Post which mobile was to be picked up and refund in my credit card was to
Be initiated.

Yesterday morning i received a message from flipkart that someone shall
Come to pick up the mobile. I called on the number provided in message and
They assured that someone shall come and collect during the day. Till 9 pm
No one came. I left with my family to attend a function. Subsequently i
Received a call from flipkart at 9. 20 pm for pick up. I told him to come
Next day since i am not at home. However he told me the pickup will be
Cancelled and i need to complain for pick up again. He was absolutely
Rude with me.

Its been so many days and till date i am waiting for my refund.in the
Name of sale, flipkart is selling defective piece and purposely delaying
Refund. Request you to kindly process my refund immediately. Further i
Request you to kindly send someone to collect the mobile prior to 7 pm.

Regards
Rajesh. [protected]@gmail.com
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Dec 22, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Flipkart Customer Care's response
Hello,
Greetings from Flipkart!
We are unable to find order detail or register contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.
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