Flipkart — Defective Product Received No Refund or Response from Flipkart (Order ID: OD[protected]

Anshika shopping by Flipkart

Jun 18, 2025

Address: Flipkart Internet Pvt. Ltd. Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru – 560103, Karnataka, India

Website: www.flipkart.com

Order ID: OD[protected]

I received a defective product from Flipkart (blacked and unusable pages). I reported the issue on 18 June 2025 and have not received any response for over 48 hours. I have also filed a complaint on the National Consumer Helpline (NCH) but Flipkart support remains unresponsive.

I demand an immediate refund. If no action is taken, I will take legal steps and report this to consumer court.

Name: Anshika Yadav
Date of Complaint: 18 June 2025

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Flipkart customer support has been notified about the posted complaint.

Jun 18, 2025

Updated by Anshika shopping by Flipkart Update on Complaint – Flipkart Order OD[protected]

I am updating my complaint regarding the delivery of defective products — NCERT Class 11 and 12 PCB books (Physics, Chemistry, Biology) with blacked and unreadable pages — which I reported on 18 June 2025.

Despite contacting Flipkart support, emailing grievance.[protected]@flipkart.com, and filing a complaint on the National Consumer Helpline (NCH), there has been no refund or proper response.

The return policy expired due to delay from Flipkart's side. This is a clear deficiency in service and delivery of faulty educational material.

I request an immediate refund and resolution.

Order ID: OD[protected]
Complaint Date: 18 June 2025
Registered Email:[protected]@gmail.com
Amount Paid: ₹1314
Product: NCERT Class 11 & 12 PCB Books (defective)

This needs urgent attention. Flipkart has ignored the complaint beyond 48 hours. Kindly resolve this immediately.