[Resolved]  Flipkart — Defective washing machine return and exchange

Flipkart Order id -OD[protected]
Name sachin kaundal
Email [protected]@gmail.com
No [protected]

I Have been following up with Flipkart for the return /replacement since 13th july for manufacturing defect for my product del om 12th

replacement is on Hold pending tech visit

100s of calls were made informing that by 13th no Tech visit has happened or message recv in regards so that my product can be checked
Aprooved and exchanged in Time

Next promised date was 15th. I called many times informing that it didnt happen before day ended no luck

Next promised date was now 18th-I Called Many time before 18th ended and Now no tech visit has happened to approve my return so that i can get a working machine replacement

flipkart system changed next date to 21sr with no given reason and i have to call 1000 times for followups

There are no seniors to take escalation and by luck if i got through one no one had any idea how to get out of this infinite loop of delays

No one has a clue whats happening to my Return Request
No one is looking into and informing me back to what to do now and how to return this Product

It has been a punishment just getting updates from customer care and getting my defective product returned and replaced