[Resolved]  Flipkart — delay in delivery of my order

Website:www.flipkart.com

I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days and it's delivery date was 22nd october and till now i have not got my delivery and the product is showing only in one location since 19th october there is no update in tracking id.. And yesterday company called me and said to cancel the order as dey cannot deliver due to unforeseen issues... But i m not gonna cancel it i want my order this is really pathetic flipkart please look into the matter and make the delivery as soon as possible

Below are my order details
Order id - od[protected]
Incident raised on 22nd october - update from flipkart customer service for [incident: in[protected]]
+2 photos
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Dec 5, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2018
Flipkart Customer Care's response
We will revert on it.
Nov 04, 2018
Updated by Nishtha1995
I want the delivery of my order kindly contact courier service and make it delivered
Nov 04, 2018
Updated by Nishtha1995
Order id: od[protected]

I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days for rs.11699 prepaid after card discount on hdfc bank card and it's delivery date was 22nd october and today is 4th november till now i have not got my delivery and the product is misrouted from 16th october it was dispatched to allahabad which is the final delivery station but den it was routed to varanasi and den no update.. Its showing only in one location since 19th october there is no update in tracking id after that. And on 2nd november company called me and asked me to cancel the order as dey cannot deliver due to unforeseen issues... How lame excuse is dis.. But i m not gonna cancel it... How can flipkart even ask for cancellation i waited for so long from 14th october for 20 days my money is blocked and moreover i ordered through hdfc card in big billion days so extra card discount of 1300 was applied now if i cancel and place a new order i have to pay dis 1300 more.. I am saying dat i[censored] cannot deliver it den pay me the difference amount nd i will cancel it and place a new order
Nov 04, 2018
Updated by Nishtha1995
Please deliver it as I ordered with hdfc card discount due to which I got 1300 more discount now if I order I have to pay 1300 more kindly deliver it

Nov 04, 2018
Updated by Nishtha1995
Above is the screen shot of tracking dat it was dispatched to AllahaBad on 16 October which is the final delivery station but till date I did not receive it
Complaint comments 

Comments

Hey, I am facing same issue. There is some malpractice going on in the name of Big Billion sale. I ordered on 11th October and till date not received my Phone (Redmi Note 5 Pro).
Nishtha1995's [Complaint's author] reply, Nov 4, 2018
Yes it seems dey are just keeping a fake sale in the name of big billion days and not delivering the order

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