[Resolved] Flipkart — delayed delivery note 5 pro blue

Nishtha1995

from Lucknow, Uttar Pradesh

Website:

www.flipkart.com

I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days for rs.11699 prepaid after card discount on hdfc bank card and it's delivery date was 22nd october and today is 4th november till now i have not got my delivery and the product is misrouted from 16th october it was dispatched to allahabad which is the final delivery station but den it was routed to varanasi and den no update.. Its showing only in one location since 19th october there is no update in tracking id after that. And on 2nd november company called me and asked me to cancel the order as dey cannot deliver due to unforeseen issues... How lame excuse is dis.. But i m not gonna cancel it... How can flipkart even ask for cancellation i waited for so long from 14th october for 25 days my money is blocked and moreover i ordered through hdfc card in big billion days so extra card discount of 1300 was applied now if i cancel and place a new order i have to pay dis 1300 more.. I am saying dat i[censored] cannot deliver it den pay me the difference amount nd i will cancel it and place a new order

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Dec 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the delay in order delivery. We have interacted with the customer and informed customer due to courier service provider unforeseen reason it has been unexpected delay. Feedback noted and and requested to place fresh order. Hence, closing the complaint from our end.