Flipkart — Delayed flipkart order for 4 days now for mobile phone order

Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

I was supposed to receive my flipkart order for OnePlus Nord CE4 lite mobile phone on 16th of May 2025, despite giving the correct location, the delivery guy left to some other location and cancelled delivery for that day. We agreed on call for the delivery to be done next day, I waited the whole day but he never came and the status changed to unsuccessful delivery without me being informed. I raised a complaint on 18th with flipkart customer care but all they are asking me to do is wait. I placed the order on 13th and don't have any phone with me for a week now . Every other day they say we'll resolve your issue in next 24hrs which is frustrating. I don't understand why the delivery was considered unsuccessful when i received a message from the ekart logistic saying that they'll deliver it on 17th . Now my order is still not out for delivery as of today 19th . They are so careless!!!
Order ConfirmedTue, 13th May '25
Your Order has been placed.
Tue, 13th May '25 - 10:30pm
Seller has processed your order.
Wed, 14th May '25 - 10:16am
Your item has been picked up by courier partner.
Wed, 14th May '25 - 10:16am
ShippedWed, 14th May '25
Ekart Logistics - FMPP*******
Your item has been shipped.
Wed, 14th May '25 - 10:43am
Your item has arrived at a Flipkart Facility
Wed, 14th May '25 - 10:37am- Bhiwandi
Your item has arrived at a Flipkart Facility
Wed, 14th May '25 - 10:37am- Bhiwandi
Your item has left a Flipkart Facility
Wed, 14th May '25 - 12:59pm- Bhiwandi
Your item has arrived at a Flipkart Facility
Wed, 14th May '25 - 3:55pm- Thane
Your item has left a Flipkart Facility
Wed, 14th May '25 - 5:58pm- Thane
Your item has arrived at a Flipkart Facility
Fri, 16th May '25 - 6:23am- Bengaluru
Your item has left a Flipkart Facility
Fri, 16th May '25 - 10:38am- Bengaluru
Your item has arrived at a Flipkart Facility
Fri, 16th May '25 - 2:25pm- Bengaluru
Your item has been received in the hub nearest to you
Out for deliveryFri, 16th May '25
Your item is out for delivery
Fri, 16th May '25 - 2:52pm
DeliveryExpected by Sun 18th May
Item yet to be delivered.
Expected by Fri, 16th May
Expected by Sun, 18th May
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Flipkart customer support has been notified about the posted complaint.
May 19, 2025
Updated by Priya_1008
Ekart logistics was assigned as the delivery agent.
FMPP[protected]
 
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