Flipkart Complaints & Reviews

I purchased a CCTV camera along with installation option provided during the checkout. Now after delivery, the installation was denied by their service partner (Jeeves, Flipkart). I am not able to get the product installed or returned.

I did raise multiple complaints both on chat and on voice call.

Order ID - OD[protected]...

To,
Dear Sir/Madam,
I am writing to lodge a complaint against Flipkart Private Limited regarding Order ID OD[protected].
Complaint Details:
- Order ID: OD[protected]
- Date of Order: 18th October 2024
- Product: Casual Red Black Clutch/Multicolour Casual Clutch
- Issue: Received empty box
- Account Status: Blocked
Previous Interactions:
- Multiple interactions with Flipkart Customer Support
- Escalation to Flipkart Grievance Officer (no resolution)
Request:
Immediate refund for Order ID OD[protected]
Unblocking of my Flipkart account (linked to phone number [protected]
I request your intervention to resolve this matter urgently.
Thank you for your attention.
Sincerely,
Riya Hazra
[protected]@gmail.com
[protected]/[protected]

I ordered Boat Rockerz 450 pro on 07.10.2024. Delivered wrong product on 08.10.2024 Requested for replacement on 08.10.2024. Delivered wrong product again on 10.10.2024 Again requested for replacement on 10.10.2024. Delivered wrong product again on 11.10.2024 Again requested for replacement on 11.10.2024. Delivered wrong product again on 12.10.2024 Again requested for replacement on 12.10.2024. Delivered wrong product again on 13.10.2024...

I ordered a 'TEMSON Dragonwood A game of dice and adventurous board game Strategy and War Games Board Game (Multicolor)' from flipkart on 20th October 2024. The order ID was OD[protected]. Rs. 602 was prepaid at the time of order.

A package was delivered on 25th october by courier service provided with the aforesaid order details written on the box. But a wrong item was delivered. A product called '5 crowns' was delivered....

To The Honorable Consumer Court Authority,

I am filing this complaint to seek justice in a matter involving Flipkart and an order I placed on August 24th for a Perfect Homes Luzon Metal 6-Seater Dining Table (Order ID: OD[protected]. The product was delivered on August 29th, while I was away in Kochi. Upon returning and inspecting the product, I found that the dining table glass was broken. Additionally, one of the...

From 10mth days the issue has been not solved by the flipkart, amount paid but not avail with the product and refund also!...

Why was my order canceled despite me contacting your customer service multiple times and even raising complaints? (Complaint No: IN[protected])

No one listened to me, and your delivery agent refused to come to my address, saying, "Do whatever you want." I informed Flipkart about this issue multiple times, but no one responded.

The delivery agent falsely claimed they couldn’t deliver due to rain, even...

I am writing to express my extreme disappointment and frustration regarding my recent order, Hard Body Set of 3 Luggage 8 Wheels - Nicobar Hard-Sided Dual Tone Polypropylene Luggage Set of 3 Blue and Grey Trolley Bags (55, 65 & 75 cm) - Blue, Grey.
Despite multiple attempts to return this order, I have been unsuccessful. The order was marked as "open box delivery," but the delivery executive handled the entire process without our involvement, leaving us with a misguided and subpar product.
I kindly request you to expedite the refund process for Refund ID:[protected]. The return period has unfortunately expired due to the multiple failed return attempts. I had to resort to contacting customer care to initiate a new return request.
I urge you to prioritize this matter and provide a swift resolution.
Thank you for your immediate attention to this urgent issue.

Promise delivery date 27 October 2024 today 28 October still not received my parcel

I bought a charger from flipkart roar x company its getting heated too much looks like it will blast, i applied for refund which was in their policy, but flipkart executive didn't accept the package. Now they are stelling they can only replace the product...

I recently purchased a kitchen rack listed as 24x24 inches, delivered via open box. I later found during installation that the dimensions did not match the product description—the width parts are shorter than the height.

I attempted a return, but it was rejected, and my follow-up with customer care has not led to a resolution. Since the size issue was only evident during assembly, I request to reconsider. I hope for a prompt...

I have ordered a Water purifier with below details, however, found couple of issues in it:-
1. It’s leaking from Front and Back sides.
2. I ordered 14L tank and received 7-8 L tank model
3. Engineer came to fix the leakage and he broke the Water purified body from the bottom.

The RO was leaking at the time of installation itself, and the installation engineer has replaced the part and fixed the RO on the wall, however, it was in vain. Product started leaking over engineer left the house.

I have raised the return request 4 times in different reasons as recommended by Flipkart customer executed, and all were cancelled by your team by providing irrelevant reasons. This not expected at all from Flipkart.

I am just being harassed instead I tried finding piece for myself by buying new product from Flipkart.

Order Id : OD[protected]
Product : MARq BY Flipkart
Mobile: [protected]

I received my order but now I want to return the order and there is still validity of the product to be returned till 31 October but the issue is there is no option being displayed of return

Hello sir/madam
My Flipkart account has been blocked while I never do any fraud or misbehaviour with Flipkart, and I never violate it's terms of service or its privacy policy, and I also do approx 50k rupees shopping and now my Flipkart account is blocked so I am very sad. My Flipkart account phone number:[protected]
My name: lalita shatapathi
My email address linked with Flipkart: [protected]@gmail.com
...

Dear Delivery Team,

I am writing to express my frustration regarding the delivery of my order, which has not been fulfilled for 15 days. This is now the second time I have encountered the same problem, and I am disappointed to see no improvement following my initial complaint.

This repeated failure to deliver is unacceptable and has caused significant inconvenience. I request immediate clarification on the actions taken by your delivery team in my area.

Additionally, I insist that you review the call recording related to my order for delivery purposes. This will help me understand the ongoing miscommunication and assess how my previous complaint was handled.

I expect a prompt and thorough response to my inquiry.

Thank you for your urgent attention to this matter.

Sincerely,

[Manohan Chungade]
[Nayan Tara Complex, near Sanjeevni hospital surya construction nilajgaon road Bidkin Paithan, Hospital Aurangabad District - 431105, ]
[ Second Order: OD[protected]
First Order:OD[protected]]

I have requested to Flipkart Customer Care to change my registered mobile number (XXXXXX6875) as I has been not used.
I have raised issue related to it still not getting proper response as it very important to change my registered mobile number. As OTP is essential, I cannot manually change it.
Inspite of raising request multiple time they have not changed my number. I also send my PAN card in mail multiple times as they requested it.
Kindly, solve this problem as soon as possible.
[protected]@redimail.com

OD[protected]

Read it carefully, i ordered dinning table of 14499rs and in payment option, i paid through Bajaj emi card with 12 months EMI, amount instantly deducted from emi card and when redirected to flipkart page, it showed we had delay receiving amount from bank and order was in pending list and showed flipkart takes 2hours to process payment, after 2hours it is showing that order was not placed, flipkart will...

Flipkart delivered IFB Washing Machine. When Flipkart installation engineer visited for installation. He found that Machine is damaged from internally and from bottom. At the time of delivery we told to Flipkart Delivery person that it is damaged. They said Sir it will be verified by installation team and they can only create a replacement form and replacement request. Now Support team saying it was openbox delivery and we can't replace....

I am complaining the customer care since 16th October 2024 continously and no one responding me properly though I am asking them to Plz take me on conference with your head or your area service engineer or manager but they all are refusing ..I don't how to deal with them now...my request are getting cancelled by informing me that our area service engineer contacted you and you have refused to repair you product ...but the reality is that no one contacted me...no having that much time ...this company customer support care people's are sitting their they all are fraud and biggest fraudster are their ...giving customer to the fake information and calls response...totally [censored] things they are doing no properly reply from their side ...huge irresponsible peoples are sitting their ...plz take harsh action against them.

I have order a SAFARI ECLIPSE SET 4W Cabin & Check-in Set 4 Wheels - 30 inches order ID OD[protected] but the biggest size suitcase one wheel was not attached only three wheels are there when I registered a complaint to told me that the product status is still show Cancelled once it updated they will help me now from 6 October to 23rd of October they regularly contact me and told me to wait for next 24 hrs I'm very frustrated please help to return or exchange my product