[Resolved] Flipkart — delaying the delivery | |||||
Hello, I had ordered product from flipkart which was to be delivered on 9th june. Since i was out at that time my land lord being unaware of the order refused the item. Neither flipkart nor ekart logistics called me to verify. Afterwards when i called them they committed to deliver it once they do ivr verification. Now it has also been done by me but still i am not getting any proper response from the flipkart team. Also they are not in sync. Everytime i call them they give me different responses. I am feeling like being cheated. Please guide me what should i do Was this information helpful? | |||||
Jul 15, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 14, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jun 14, 2018 Flipkart Customer Care's response Customer raised complaint regarding product delivery, we have already interacted with customer and told order has been cancelled from courier service provider so informed refund turn around time hence closing the case from our team
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4 Comments | |||||
Comments
I ordered ucb sleepers, order id is OD[protected]. and this product did not fit to me thats why i request for replacement, but some how my frnd was comming my home and he loved this product so i give it to him ...and i did not want to replace it ... thank you.
Reply
Maine flipcard se laptop bateery mangwayi thi but unhone khali parcell empty de diya cmplaint ki. To koi repalacemnt nh h or abhi tk kch nh hua or ab mujhe refund chahiye bus... Nhi to main aage cmplaint krunga... Plz dear sir mri help. Kriye mra flipcard no [protected] hain plzzz
Er Nikhil Tak's reply, Jun 5, 2018
Ab call. Krte h toh khte hain replace kr denege but vo bhi nh kiya pagal bnate hain or ab mujhe refund chahiye mra paisa bus.. Plzz sir help kro refund dilwa dijiye sir.
Now they have cancelled my order saying that there was some issue with the product so courier company has returned it to the seller. They not even try to contact me since they got the product. Now they are saying me to place a new order but not at the same price. Also they told that you will recieve the refund in 6 - 8 business days which means more than a week. Now I want double compensation for the loss of my time and mental harassment
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