Flipkart — Delhivery courier forcefully cancelled the shipment | |
I ordered a cooler on 8th November, 2020 on flipkart during diwali offers so after getting lots of discount I had a good deal and at a low price I ordered it ( Order ID : OD[protected] . My order reached my hometown on 13th Nov by Delhivery courier facilty. A delivery boy came to my address and he told that he has forgot to bring the order so he ll come on another day. On 15th Nov a delivery boy called and told that he will bring the order the next day as the order is big so we have to arrange for it. The next day on 16 nov, 2020 i got a msg at 11:20 am that the shipment is cancelled so i called the delivery boy but he told that he is on leave and go and file a complaint wherever you want. I complained on flipkart customer care but they told that the order got cancelled because the delivery boy didn't find anyone to claim it on the address. Now as diwali is over so prices are high everywhere. I got the refund but at the end I am at loss as i will have to buy at a higher price as i have to gift it to someone. I want the same order at the same price as it was Delhivery courier facilities fault not mine. Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. | |
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