Flipkart — delivery boy and his contact number

Address:441902

This is krunal, i ordered flipkart smart buy’s saving trimmer on 01.10.2019. I got a massage from flipkart that ‘your item is out for delivery and executive contact number is 8087...’ on dtd 04.10.2019.
I am regular customer of amazon and flipkart from past 3 years but this was a worst experience from flipkart side. 1st was the contact number provided in massage was not available rather i call from my registered mobile number and they don’t even provided alternate number for this, litrally i called 42 times on that number bt it doesn’t work. At evening around 7 pm delivery boy call from different number and said directly in hindi that “agr aapko lena nhi h to order kyu krte ho” which means ‘if you don’t want to buy a product then why u order on flipkart’. After the first call from delivery boy and listening those words i really curse that why i order the product from flipkart. Delivery boy was so rude and when i ask to please drop my product on given address he simply refuse it and said i am standing at 3 km from your address and you should come here to collect your product. That kind of service i never expect from the standard site like flipkart.
Please give this as a importance and take necessary action that we trust on flipkart
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2019
Flipkart Customer Care's response
Hi Krunal,

We are sorry for the trouble you had to go through.

However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Flipkart SmartBuy M4D12Q Runtime : 60 min Cordless USB Trimmer for Men (Black, Silver )'' was delivered to you on "04 Oct 19''.

This is not something that we would want you to experience and have shared feedback with the wish master so they can put additional measures in place to ensure this kind of mishaps. We would like to thank you for your continued trust and understanding.
Oct 05, 2019
Updated by mrgaidhane
In such complaints you have to take strict action against it so your reputation will be up to that mark so we trust in flipkart.
You please let me know what action you have taken on my complaint.
Complaint comments 

Comments

You can contact delivery guy directly on this phone number… the message with the delivery guy details will be sent to your contact number associated with order. check the message, and call . enter your pin and have a direct conversation with delivery guy. hope this helps… for screenshots and details of sms please refer to below link..

http://shopperzhelp.in/how-to-get-delivery-boy-phone-number-in-flipkart-contact-delivery-guy/

I hope this help. no need to contact customer support, all details will be given through sms or available on order page, once product goes out for delivery..

hope this helps.

thanks.

testing live link
My product is not delivered eye sleeping mask
What kind of delivery executives are you hiring?they are very rude and irresponsive!Dissapointed with the company
One of Flipkart delivery guys took off my product that has to be return after one day he told me, sir i have to come again tommorow please give the following product now so that i can save my time
I felt pity and gave him the product
Next day i get to know he didn't returned the product to flipkart and my return has also been rejected
Now i don't have either the product or the money
I lost 1104rs.
Worst experience of my life due to a delivery boy
The delivery boy fooled me he got extra 500 rupees for the product so how can I get my money

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