[Resolved]  Flipkart — Delivery boy Refused product verification for open box delivery & personaly canceled my order without asking me.

My details: Prashant Aher
Order details: Order ID - OD[protected]

SAMSUNG 236 L Frost Free Double Door 2 Star refrigerator

Things happened during delivery:

After reaching the location: refrigerator
delivery person was misbehaving and forcing me to give the OTP and ignoring to open the box. The argument went for nearly 20 minutes. he refused for OPEN BOX DELIVERY which Flipkart asked me to do.
delivary person using abusive words.

Issues faced by me: The delivery persons arguing with me through phone.
1. They refused OPEN BOX DELIVERY for OTP
2. Delivery person collected my personal number
3. refrigerator delivery person used abusive words and threw the box by foot.
4. Then later he cancelled delivery without asking me.
5. Mentally and physically so challenging to solve this issue

Flipkart customer service: They didn't understand the issue and no update was made. Ekart decides and plays with customer

I request that the delivery persons must not deliver for since they are not qualified and have no knowledge.
.Delivery boy never ask me and canceled the product without my consent.
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Nov 4, 2023
Complaint marked as Resolved 
Plese resend my order as soon as possible with open box delivery option.
Flipkart customer support has been notified about the posted complaint.
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