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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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P
Phajabi
from Delhi, Delhi
Oct 16, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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I asked for return request for 1 pressure cooker because of the damage product that I received. But
the return request have been intentionally delayed by the seller. Now Flipkart is asking for identity proof in which they specifically mentioned aadhar card/voter id/driving licence which I don't want to share my personal details because it is not safe. And they say If I don't share it within 48 hours then my return request will be cancelled. Please see this flipkart and improve your return policy. I am still waiting for the return approval. My question is why would I fake about the damage product that I received. Please pick up the product as soon as possible and refund the money.


Order ID - OD[protected]
+1 photos
Oct 23, 2023
Complaint marked as Resolved 
I got refunded from Flipkart.
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    Phajabi
    from Delhi, Delhi
    Oct 16, 2023
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    I asked for return request for 1 pressure cooker because of the damage product that I received. But
    the return request have been intentionally delayed by the seller. Now Flipkart is asking for identity proof in which they specifically mentioned aadhar card/voter id/driving licence which I don't want to share my personal details because it is not safe. And they say If I don't share it within 48 hours then my return request will be cancelled. Please see this flipkart and improve your return policy. I am still waiting for the return approval. My question is why would I fake about the damage product that I received. Please return my product as soon as possible
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      Prachi Shrivas
      from Hyderabad, Telangana
      Oct 16, 2023
      Feb 27, 2024
      This thread was updated on Feb 27, 2024
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      I have ordered 10 tops from Flipkart for few I raised return request after that return got accepted but pickup not happened I called customer care they raised compliant still no pickup and after a week they have cancelled return from their end without any communication what is this. You can force me to keep product but ask will I buy next time anything from u.

      Order id OD[protected]
      Oct 20, 2023
      Complaint marked as Resolved 
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        Prachi Shrivas
        from Hyderabad, Telangana
        Oct 16, 2023
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        I had ordered 10 tops from Flipkart few I had raised return request return got accepted but they are not picking up the product on the top of that Flipkart is cancelling return from their end without any communication. I raised customer care compliant still no resolution. Why would anyone buy anything from Flipkart if you can't follow your own policy
        Order id OD[protected]
        Oct 20, 2023
        Complaint marked as Resolved 
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          R
          randhir.vyas
          from Gondia, Maharashtra
          Oct 16, 2023
          Oct 18, 2023
          This thread was updated on Oct 18, 2023
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          Website: www.flipkart.com

          1- order id OD[protected] Prepaid
          2- order id OD[protected] COD
          Seller- MTAILMODEECOM
          Promise date of shipping was 13th October and delivery date 18th October

          Its 16th October today and it is not shipped yet and seller is cancelling my order.
          Flipkart customer care have no resolution they are just saying wait update will receive from back and team or seller but there is not a single update from seller or Flipkart.
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          Is your order delivered or cancelled?
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            B
            Bibod
            Oct 15, 2023
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            Misguiding product quantity detail of Anand ghee 900 ml PACK OF 3 stating Rs 560+60elivery charges =Total Rs620, PACK OF 3 IS MISGUIDING WORD, when called flipkart care they said 900 ml only will be delivered, but could not take action against seller, screenshot attached of misguided advertisement in flipkart
            +3 photos
            Oct 15, 2023
            Complaint marked as Resolved 
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              A
              atulpatel297
              from Ahmedabad, Gujarat
              Oct 15, 2023
              Feb 27, 2024
              This thread was updated on Feb 27, 2024
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              Address: Flat l204, Ashraya 9, New Ranip

              I ordered a Poco F5 on 8th Oct 2023 and I was promised to get it on 14th oct 2023 but I didn't get it.

              Whenever I called the Flipkart Support Team they said it would be delivered by the 14th or 15th Oct 2023 by ( 9 PM ).

              I waited for your product that will be delivered for sure' and then again I called them many times to get the exact status, but no proper response as Call Centre and Ekart Logistics are not integrated
              and they said 'Sorry sir your product will be delivered soon. When I asked them what's the reason of this delay, the Flipkart Support Team did not have the answer to this issue

              Pls check the logistic issue and get it resolved for a better customer experience.

              Order Details:- OD[protected]
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                S
                sainivandana921
                Oct 15, 2023
                Feb 27, 2024
                This thread was updated on Feb 27, 2024
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                I had ordered PUMA Comfort Wns Slipon V2 Walking Shoes For Women (Blue) for my mother few days back and they got cancelled without any notification to me. I need to know why they got cancelled. I ordered them during big billion sale on discount and not the price has become more than doubled. Also, I reached out to my Flipkart Customer Support multiple times and had conversations with their support executives but all of them disconnected the call without providing any support.
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                  sainivandana921
                  Oct 15, 2023
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                  I had ordered the PUMA Comfort Wns Slipon V2 Walking Shoes For
                  Women Eggshell Blue-PUMA Comfort Wns Slipon V2 Walking Shoes For Women Eggshell Blue-White 6 386914 |[protected] IMEI/SrNo: [[]]White 6 386914 |
                  \They got cancelled automatically from Flipkart's end without any notification to me and the amount was refunded back to me.
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                    V
                    VigneshCPT
                    from Chennai, Tamil Nadu
                    Oct 15, 2023
                    Feb 27, 2024
                    This thread was updated on Feb 27, 2024
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                    The Order OD[protected] was supposed to be delivered on 11th of October 2023 and it was not delivered but marked delivered. When I raised the complaint to their customer care, they were handling it abnormally slow and on 15th of october, one delivery executive have called and told that the return is initiated for refund. But when I check the same, she have initiated for only 1 item and remaining 14 items were not marked refund. I need refund for all 15 items as they were not at all delivered but unable to raise return request myself. Hence, I need help in getting the refund from Flipkart.
                    Flipkart customer support has been notified about the posted complaint.
                    They keep on cancelling the Refund request for the costliest product on the order to cheat the customers. It should be rectified.
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                      C
                      Coolcat80
                      Oct 15, 2023
                      Feb 27, 2024
                      This thread was updated on Feb 27, 2024
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                      Parcel, a gift to my wife a phone purchase, with tracking id FMPP[protected], through flipkart (ekartlogistics.com) which was paid for on 8Oct2023 with a delivery promised by the 09Oct2023 and has not been delivered over 7 days & counting but not delivered to date, despite reaching to the flipkart grievance cell. This is just unacceptable. Please resolve asap.
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                        R
                        Ritvik Raj
                        Oct 15, 2023
                        Feb 27, 2024
                        This thread was updated on Feb 27, 2024
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                        My order's Expected date of delivery was 9th October 2023. But still, it has not been delivered to me. I have contacted many times to Flipkart customer care, they say to wait. Every day they are extending 2 days delivery time. It has been in the same city but is still not getting delivered. I have been waiting for my order's delivery for a long time. Please make it deliver fast.

                        In the Flipkart app, Nothing is updated so that I can track my order. There is no date given for the product delivery.

                        I also registered Grievance on Consumerhelpline for this earlier i.e. 5034539 in which the promised date for the order's delivery is Oct 15, 2023. Still, it's not delivered. They are just wasting the time.

                        I have attached the grievance screenshot as well as Flipkart app screenshots. Please look into this matter.
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                          Ritvik Raj
                          Oct 15, 2023
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                          My order's Expected date of delivery was 9th October 2023. But still, it has not been delivered to me. I have contacted many times to Flipkart customer care, they say to wait. Every day they are extending 2 days delivery time. It has been in the same city but is still not getting delivered. I have been waiting for my order's delivery for a long time. Please make it deliver fast.

                          In the Flipkart app, Nothing is updated so that I can track my order. There is no date given for the product delivery.

                          I also registered Grievance on the consumerhelpline for this earlier i.e. 5034539 in which the promised date for the order's delivery is Oct 15, 2023. Still, it's not delivered. They are just wasting the time.

                          I have attached the grievance screenshot as well as Flipkart app screenshots. Please look into this matter.
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                            Peterjob A Sangma
                            Oct 15, 2023
                            Feb 27, 2024
                            This thread was updated on Feb 27, 2024
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                            Address: Phulbari, Rongsaigre, Meghalaya

                            Sir/Madam
                            I ordered a laptop battery from a Flipkart after delivery I received a wrong product and then I make a request for return and got accepted on 2nd October and shows return will be picked up on October 17 but now as I check the status return was cancelled by the Flipkart without any reason on 8 October. And when I call the customer care they said they cannot do anything as it is now a out of their return policy period. Sir/madam I have raised my problem when it was on return policy period.
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                              M
                              Mohamed Fariz
                              Oct 15, 2023
                              Feb 27, 2024
                              This thread was updated on Feb 27, 2024
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                              The shipping date for the mentioned product was 14/10/23 for the MOTOROLA g84 5G Mobile. Order ID : OD[protected]. However, the product has not yet been shipped. When I spoke with Flipkart customer service, they did not have a solution or answer to my question. I don't understand the purpose of customer care if they cannot answer your questions. I also saw a funny note on the order page. they mentioned "the shipping of your order has been delayed due to an unexpected issue faced by the seller. Rest assured, " . Other than the mobile, I don't know what "REST ASSURED" means.

                              Please let me know if the mobile gets delivered by tomorrow as they stated.
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                                Address: Bangalore

                                Recently I had ordered 'lenevo loq laptop' during big billion day sale and still i haven't received it yet, the date of dilevery given was 11 October but today is 15 October, and there is no response from Flipkart yet, I had already paid Rs 60K, If you can't deliver the product give my money back, I had already complained on customer care but they are not helping me. Tell me when I will get my product, i have waited a lot. Ekart logistics...
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                                Ankita10790
                                from Bengaluru, Karnataka
                                Oct 15, 2023
                                Feb 27, 2024
                                This thread was updated on Feb 27, 2024
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                                Address: Bengaluru

                                I had ordered an IPhone 14 in the big billion sale on 9th October 2023 and the delivery date was of the same date. The delivery got rescheduled to next day because of logistics issues. It didn’t happen on the next day as well and automatically got rescheduled to next day - 11.10.2023. They provided with a wishmaster number which no one picked and no call came from their end. I called the customer care numerous times and they always say that the matter is being escalated and I will get a call from their back end team. But I never received any call or update on the same. I raised the issue on twitter support and from there also they are asking me to wait till 15.10.2023. Till now there is no response from anyone and the app has no update on the order delivery. I live in the centre of Bangalore and it’s never difficult to deliver any product here. The EMIs of my purchase has been converted already and I need to start paying from next week. I do not want to cancel the order and re-order the product because this is already a re-ordered product. Again cancelling and reordering means a loss of 2000 INR.
                                +3 photos
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                                I am also facing this problem.They are not delivering .Just giving dates and dates
                                Ankita10790's [Complaint's author] reply, Oct 20, 2023
                                I got it delivered after 11 days.
                                I am also facing same problem. They are not delivering...Product is just 1 km away from delivery location. Useless answers we are getting everytime when we call customer care.. Pathetic delivery service... I can't cancel my order even.
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                                  Chethan N C
                                  from HARIHAR, Karnataka
                                  Oct 15, 2023
                                  Feb 27, 2024
                                  This thread was updated on Feb 27, 2024
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                                  Address: Harihar, karnataka
                                  Website: Flipkart

                                  Why is this huge amount of 6, 007.19 Rs deducted from my credit card account without my knowledge?

                                  What is this M-FLIPKART INTERNET PR, P:06, 0000952?

                                  How can you guys deduct so much amount without informing the customer and what is it regarding?

                                  I want this money reimbursed in my account asap.

                                  The money is deducted from my account on 21/09/2023
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                                    Website: www.flipkart.com/account/?rd=0&link=home_account

                                    I established a Flipkart account approximately five years ago, which was linked to a mobile number. However, a few months ago, I encountered the unfortunate situation of losing both my mobile phone and the associated number.

                                    The primary issue I am currently facing pertains to my attempts to update my account with my new mobile number. Regrettably, the OTP (One-Time Password) verification is being sent to both my new number...
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                                    Priyamohan19891
                                    from Chennai, Tamil Nadu
                                    Oct 14, 2023
                                    Feb 27, 2024
                                    This thread was updated on Feb 27, 2024
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                                    My order ID is OD[protected]. I am a Flipkart plus customer and I have been shopping in Flipkart for the past 9 years. Only in the past 4 months grocery order, the seller is missing some items in the order. Seller is cheating by missing few items in grocery and not providing refund for missing item. I raised complaint in Flipkart customer support, but they are closing my complaint without any resolution. I want my missing item refund and Seller should make sure that the issue shouldn't be repeated.
                                    Flipkart customer support has been notified about the posted complaint.
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