[Resolved] Flipkart — delivery issues of whirlpool washing machine and refrigerator

Ayush Sawant

from Mumbai, Maharashtra

Address:

dodamarg,, Sindhudurg, Maharashtra, 416512

Hi,
I order whirlpool washing machine and refrigerator from flipkart and they kept delaying the delivery of my product. I kept asking them about the delivery dates they assured it will be delivered, after wasting my quite lot of time they canceled the order and gave some stupid reasons like we tried but you were not reachable, your address was not correct etc. The worst part is the order was cancelled quite ago and they didnt even inform me and kept saying your order is on the way.
If your order is not deliverable to any location, your application should say that before buying. It was sale when i bought it, flipkart cancelled it. If i knew before hand i would have ordered it from amazon besides flipkart wasted my quite lot of time. I need explaination about what actions you take for the losses that i incurred due to your mistakes there is another order that i placed, i want to know its delivery status-
Order details
Od[protected]
Od[protected]

Od[protected]

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Nov 27, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Oct 19 and it should have been reflected by now. Also token of the apology of Rs.250 added by the seller to the gift card section of your Flipkart account. Hence, closing the complaint from our end. Your kind understanding is appreciated.