[Resolved]  Flipkart — delivery of my google pixel 2xl

Address:400053

Od[protected]
This order was to be delivered on 18th october. The ekart logistics person called me for an early delivery on 15th october which was not possible since i was in office. Through the bridged no. We co-ordinated and he confirmed to come and deliver the product at 6. However after that the no. Was switched off.

I also got a message stating
On monday-
Undelivered: google pixel 2 xl (Bla... With tracking id fmpp[protected] from flipkart.com could not be delivered today. We will deliver tomorrow.

There was no delivery yet. When i raised the same with your caller on flipkart. They all told me that the same will be delivered again. Today i got a call from aarti a caller stating that the order is returned and i need to rebook it.

This is unfair as 1) i have ordered it in big billion sale and have earned discount.
2) the date on which it was promised to be delivered is tomorrow
3) the ekart logistics guy is fraudulent as he switched off the phone at 5 so that i couldn't get thru him on that day.

I cannot rebook as my discounts will not be there and the product will be expensive again.

I have been a honest and faithful flipkart customer. Have bought all my phone's thru flipkart. I want my phone to be delivered tomm as promised that is 18th october
+3 photos
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Nov 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
Flipkart Customer Care's response
We will revert on it.
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