[Resolved] Flipkart — delivery of substandard and defective product. | |||||
I had ordered nilkamal passion chair for my home on september 1. I got the same delivered by september 14 th. At the time of delivery it was broken and the company was not what was mentioned in the site. I came to notice the same and was unwilling to accept the same. But the flipkart or athome delivery guy pursuded in accepting the same and left the same with me telling that some other guy will pick up and i will receive the repayment. Same time i called flipkart and enquired the same, then they said i would get the same taken away by their person by next week and after wards you will receive the refund. After this nothing came no message or email regarding the same. And then again i rang them to look the same. It seemed they do not know anything regarding pick up or refund. This time they said that it will be fine by next 12 october. Till now i have not received my refund or any positive reply from flipkart. They seem to cheat the customer in name of refund. Was this information helpful? | |||||
Nov 23, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Flipkart Customer Care's response We will revert on customer complaint.
| |||||
 2 Comments | |||||
Comments
None of the flipkart executive have not contacted me via mail or any form till now. I can see no status change in my complaint . Nothing have been done from flipkart to settle the issue till now. As of now i am waiting for my pick up and my money. The flipkart is so tricky so that i am not able to give review about your product and service they have blocked the same for me.. So they know their mistake and also need new customers without settling the previous ones.
Reply
Flipkart is a thief. They don't have proper information of their registered sellers. It is a joke to believe that they have ever verified their sellers and the damaged products they sell to loot and fool masses. This company should be sacked for selling sub standard products. They change order purchase date and delivery date at their will, in order to avoid making 10 day replacement of their delivere damaged products. Their customer service representative are silly and have no respect for their customers. Its a shameless company, so no worries for them if they loose a customer, or if they damage someone's work plan. They provide no help at all, diverted me to service center for getting my phone repaired, it's just been 12 days since I purchased this costly dual camera Lenovo K8 plus handset. Flipkart is rubbish, will never repeat this mistake of shipping on Flipkart.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25442
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information