[Resolved]  Flipkart — delivery of wrong product (mi a1 order and get wrong product)

Address:334003
Website:flipkart.com

Maine 1 oct 2017 ko flipkart.com se ek mobile phone order kiya tha jiski order id: od[protected] h. Product name - mi a1 (Black, 64gb). Sir mujhe 3 oct ko mail or mssg se inform kiya gaya aapki product ki shipping ho gyi h. Or sir mujhe 5 oct 2017 ko product delivered kiya gaya. Lekin product milte hi kcg der me apne room pe kch friend ke samne box open kiya to paya box ke under koi mobile phone nhi or mobile phone cover bhi nhi tha us box me (Mamaearth deeply nourishing body wash for babies (Net volume 200ml) tha. Lekin jb mujhe box diya gya tha bilkul puri trh seal pack thi. Mujhe wrong product milte hi jst delivery boy ko call kiya... Usne bola 5 minute me aa rha hu. Maine wait kiya delivery boy ka lekin woo nhi aaya. Fir maine customer support me call krke sari incident btyi. Fir mera product ke regarding return id bhi bani woo ye h (Return id:[protected]). Kafi tym tak maine bhut call or mail kiya lekin mujhe aapke concern team ki taraf se same solution mila. Isliye mujhe legally action flipkart pe lena para. Or case ki sari detail bhi m bta rha hu. Or document bhi attach kar rha hu.

Case no.- 48/18
1st pesi date - 13april 2018
Sir maine court ke aades se jo maine case notice 3 party ko send kiya tha only 2 party ko received hua h jisme 1st flipkart head branch, bangalore or 2nd registered office savadika retail privated limited company, guragaon, haryana. Lekin sir seller ko bhi maine send kiya tha savadika retail private limited, plot no 317 (P), 318 (P), 319 (P), off jigani link road industrial area, jigani hobli, anekal taluk, bangalore,
Karnataka, india - 560105 ye adress aapke bill pe mention h lekin sir notice return wapas aa gya. Or btya ja rha h eisa koi seller mention us plot pe nhi jisse address bill pe wrong diya gaya h. Isliye maine phli pesi date me present hoker fr se aades court ke anusaar seller ko notice send kiya hu.
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Apr 15, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Apr 15, 2018
Updated by Mrîgêñðrã Kûmãr
not resolved
Verified Support
Apr 16, 2018
Flipkart Customer Care's response
We will revert on it.
Apr 18, 2018
Updated by Mrîgêñðrã Kûmãr
sir mujhe jo email ke through jo solution diya gaya h eisa kuch nhi mere account se related nhi h . or n hi m aapke flipkart ke policy ka miss use kiya hu so please solve my product regarding.
Verified Support
May 05, 2018
Flipkart Customer Care's response
We have checked with our internal team and they have cancelled the return as the systems have detected an unusually high number of returns in your purchase history. Hence, the account is freezed. Closing the case from our end.
May 06, 2018
Updated by Mrîgêñðrã Kûmãr
sir ye koi solution nhi hua . maine jo abhi aaj tak aapke flipkart se shopping kiya hua mujhe aajtak eisey koi problem face nhi karni pari . or sir shi product aata to m itna presaan nhi hota or n hi karta .kyuki sir m ek middle class customer hu. or 15, 000 ki value h. isliye sir n hi maine aapke policy ka miss use kiya hu.so please give me return or refund. another wise m flipkart ke uper legally action bhi le liya hu. or mujhe believe h mujhe court ke dawra perfect solution milega.
May 06, 2018
Updated by Mrîgêñðrã Kûmãr
agar aap bolte ho ki aapne return bhut sare kiye h to woo jeniune h or uska reason h. kyuki mere paas all order details available h . kitne maine return or replacement or refund kiye h.soo please return amount with mentally harashment and again oppournity shopping on flipkart
May 06, 2018
Updated by Mrîgêñðrã Kûmãr
or aapke taraf se jo bhi btya ja rha h woo bilkul mere product ke regarding solution nhi h. agar aap right product bhejte to aaj mere paas mera product hota.lekin seller ne wrong product bhejke bhut bari galti ki h . kyuki ye sab seller ka kaam h . or mene aapke policy keregarding shopping kiya hu. or jo bhi return or refund or replacement h uske jeniune reason h.
May 06, 2018
Updated by Mrîgêñðrã Kûmãr
mujhe jab tak aapke taraf se perfect reason ya solution nhi milega tab tak m nhi chup baithne wla hu. kyuki ek middle customer class ke liye 15, 000 bhut bari amount hoti h. or m aapke flipkart ke uper case file kiya bhi hu. kyuki m bilkul right hu. isliye m kabhi pichne nhi hatne wla hu.
May 06, 2018
Updated by Mrîgêñðrã Kûmãr
or cancelled ka matlab returned nhi hota h okk. kyuki woo aapke policy ke under h cancelled, return, refund and replacement. mujhe right product kyu nhi mila uska solution chayie.
Complaint comments 

Comments

savadika retail privated limited company, ne mere saath bhi dhoka kia hai 2 months ho gaye woh mera mobile phone replacement ya refund nh kr rahe hai mobile mujhe 12 june ko recive hua tha 1st day se usmein heating issue hai and charging issue hai 4 times tech visit hua hai but woh technician ne toh mann hi bana liya hai woh update karega he is doing same .flipkart ko meine 40 + times call lia hoga woh bas new dates dete hai kindy help me kaise inka complain krna hai .
savadika retail privated limited company, ne mere saath bhi dhoka kia hai 2 months ho gaye woh mera mobile phone replacement ya refund nh kr rahe hai mobile mujhe 12 june ko recive hua tha 1st day se usmein heating issue hai and charging issue hai 4 times tech visit hua hai but woh technician ne toh mann hi bana liya hai woh update karega he is doing same .flipkart ko meine 40 + times call lia hoga woh bas new dates dete hai kindy help me kaise inka complain krna hai .

Size issue in this product.. So please accept my return product
savadika retail privated limited is a totally fraud company. Be alert guys before purchasing any items from them. We had faced similar issue regarding branded shirts & their number is invalid / fraud
Yes I have booked I phone Xr but I have received fake product this is fake company guys they are not refunding money also please guys if any body now tell me

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