Flipkart Complaints & Reviews

I've ordered davidoff cool water edt perfume for men - 125 ml eau de toilette seller-kashtbhanjan o dated 15-april-2018 and it delivered on 22-april-2018, i've received a fake product theres no code under the bottle, but its there on the package box, code should be present under the box mentioned in image no.2, this clarifies tat this is a fake product, i've checked around the bottle but theres no code on the bottle except the brand logo davidoff cool water, there's no return option for this from flipkart, i dont need refund but my duplicate fragrance should be replaced with original fragrance.

My account is not opened. I 'm trying again and again but doesn't opened. So due to this i can't order anything. Because i have ordered in starting and now i order something after a period. So my mobile no is not accept because my email address is change... Therefore please you me and my mobile no. Take free. Because i create new account with new email address.

I bought a vu led 32inch fhd tv from flipkart but the video quality is very poor and the screen appears blur. I think it is hd that means low resolution the picture and images don't look natural and it is not vibrant at all that's extremely annoying. Flipkart are cheating on customers withe third graded products, and flipkart should check with the product quality/standards before selling on their web site. And make customer fools for trusting them. Please take action.

Purchaced date: 21/04/18
Order id: od[protected]

I received a samsung oven on 18th of this month, on 19th samsung service man came for demo and installation when he opened the box we found there is a physical damage, a dent on the oven he immediately stopped the demo and we raised the request of replacement through flipkart. I received a message from flipkart saying a technician will visit, and a day later he visited and he took the damage photo and he told us this is a physical damage we cant do anything flipkart will replace your product. The next day i received a message from flipkart saying your pdouct issue is resolved and replacement is rejected by the seller. I dont understand whats wrong flipkart. Paying 1000s of ruppees how can we accept the damaged product and also there is a statement in flipkart 100% no transport damage if anything goes wrong 100% replacement.in my case it went wrong where is your promise, 100% replacement, this is not fair, whoever reading this i[censored] receive the new product with a damage will you accept, we are from middle class family, we buy the product with happiness and many expectations but you guys are trying to ruin

I ordered a product on flipkart on 19 april 2018. My order id - od[protected]. And further for payment i used my paytm debit card. The amount of rs.1235 was deducted on 19th april 2018 against the same order. Ref no[protected] and transaction id - s42921686, and it shows as a successful transaction. But on flipkart it shows a failed transaction, for that i contacted flipkart numerous time but they are not giving any response regaring my debited amount. Plz help me.

My contact no - [protected]
Email - karanmzms.[protected]@gmail.com

Ihad ordered for 2 products one puma slippers and the other one is the man company charcoal soaps pack of four the first delivery was amazing excellent i have to say that but the next item took a long way but i waited for it. Then i got the product it was a pack of 4 i paid for but i got only one. Its a shame. That time i called to the customer care service but no worth i called them for 20 times but no more good responses i have to say that the customer care is very bad annoying creepy shamefull. Its not resolved yet.4 months

I have purchased tv from flipkart in january but tv has some technical problem but company not provide to me warranty.

I have raised many complaint but brand as well as flipkart not resolved my issues.

Below i have attached my compliment massage.

"dear customer, we have rescheduled service of your ticketid 8a29-34338pusc[protected] to 2/3/2018 12:00:00 am. Kindly give us a missed call on[protected] in case the date is not as per your confirmation. www.jeeves.co.in
Appointment rescheduled: dear customer, our engineer was not able to reach you today. Our customer support executive will reach out to you to fix a new appointment for ticket id 8a29-34338pusc[protected]
Dear customer, we have rescheduled service of your ticketid 8a29-34338pusc[protected] to 2/5/2018 12:00:00 am. Kindly give us a missed call on [protected] in case the date is not as per your confirmation. www.jeeves.co.in
Dear customer, jeeves engineer patil [protected] will call you to fix an appointment. To reschedule your service kindly click on www.jeeves.co.in/track/8a29-34338pusc[protected] if satisfied with service, enter 7667 at time of case closure else enter"0"
Appointment rescheduled: dear customer, as per your request we have rescheduled service of your ticket id 8b14-33678pusc[protected] to[protected]. Kindly give us a missed call on [protected] if the reschedule wasn't requested by you.
Ticket cancelled: dear customer, the request for service of your led tv has been cancelled in our system. Kindly contact us on[protected] in case you want to re-open the request. Log on to www.jeeves.co.in to know about other available services.
Appointment rescheduled: dear customer, due to unforeseen circumstances, our engineer could not visit you at the scheduled time for service of your ticket id 8d17-33678puscne-5236025. We have rescheduled the visit to[protected]. We apologize for the inconvenience.
Dear customer, jeeves engineer manoj [protected] will call you to fix an appointment. To reschedule your service kindly click on www.jeeves.co.in/track/8d17-33678puscne-5236025 if satisfied with service, enter 5179 at time of case closure else enter"0"
Appointment rescheduled: dear customer, our engineer was not able to reach you today. Our customer support executive will reach out to you to fix a new appointment for ticket id 8d17-33678puscne-5236025 '

Sir aapke dwara bheje gye worker mobile ko lekar aaya tha or mujhe call kiya to maine use kha ki two mint wait kro mai aa rha hu fir mai uskotwo mints ke bad call kiya to wo call received nhi kiya, fir agle din customer care me call kiya to wo bole monday ko aapka mobile mil jayega lekin us din v nhi aaya ab maine flipcart care me call kiya

Sir, i made a payment on 21 march 2018 on flipkart for a product named as redmi note 5 pro worth of rs.13, 999.
The amount has been debited from my bank account but the order was not placed and even flipkart has been admitted that the money reached them. Now they are continually saying that money will refund to you in 24 hours but are not return my money from about one month.
Please i request you to solve my issue. Order id.[protected]

I have raised a complaint that my 1 ton carrier ac is not cooling my room want a replacement. I have been following it from the the day i bought the ac. It has been one month but there is no resolution. It has been 3 times that a technician has visit my place and everybody is giving a different reason for not cooling my room. Finally the last guy told that the ac is not cooling defective but it is not cooling your room because the air flow is less and the design of the one ton carrier ac is made like this. Then why should i take a ac which is not cooling my room. Now they flipkart is also denying any help and refusing to exchange. I want a replacement anyhow.

Thanks,
Shouvik bankura
[protected]

I ordered a cooler on flipkart and the product was a waste. I requested a refund but the technician informed if just the motor works the product is considered fit to work no cooling is flipkart service was good but they can't just keep some sellers who want to fool people. I have been using flipkart personally from the day i got my first salary. I respect flipkart and i expect the same from them.

Expecting a fast reply

Email: srikant. [protected]@gmail.com

I ordered jabra bt hdst bluetooth headset with mic on 17 april 2018 as cash on delivery as payment. Later on 19 april 2018 10:17 am, i converted the payment to prepaid and paid the amount using phonepe. I got a sms back about a unsuccessful payment. I enquired about this at flipkart customer care and they said that the payment was successful and they are waiting for seller and courier to confirm and the order will be delivered on time as prepaid. But when the agent came to deliver the item, they said they need cod. When i enquired about this in customer care they said to pay cod and the cash will be refunded with in 8 days. I was not willing to pay once again so i rejected. Then the customer care executives said the payment is successful and the seller received the payment and notified courier about the prepaid payment. But on the next day the delivery agent again called for a cod delivery not a prepaid delivery. I enquired again with customer care and they said that the payment is successful and order will be delivered within 7 pm of 21 april 2018. I called back courier services but they said they cannot deliver the item prepaid today.
The flipkart cheated me. I paid the order amount and still they want me to pay cod and wait for 8 working days for the online payment refund. I have the detailed chat history with me as a document and i will share that if required. I need compensation for cheating customer and destroying my valuable times (More than 6 hours). I have the proof for all these as a conversation with customer care agents. I need the item to be delivered on time prepaid.

My order id od[protected]

I complaint two time by phone ([protected]) regarding not working this product but now till date any body dont solve this problem. What problem? I can service yes or no?
Now this mo no is switch off. We know that flipkart is very responsible company and i previous day soping many products. Everything is ok but this products
Company chitting with me. Please look into this matter and solve this issue.

Order id : od[protected]

My name : phani

I've bought redmi note 5 pro (4gb, 64gb) through flipkart flash sale and the phone is overheating

For that i've put a replacement and they have registered a technician visit for me

The technician even saw that the device temperature is 50 degree celsius and the temperature was 51 degree celsius at that time.

The problem : the technician has given a fake update to flipkart that the issue is resolved although the issue is not resolved.

I'm having the screenshots of my device that the temperature is 51degrees and it was measured by an in-built app named : security given by the manufacturer itself.

Now what should i have to do?

The technician was from jeeves.co.in company which has tie up with flipkart and all the problem was with the technician who was giving wrong updates to the flipkart company

Below i've added the sceenshots that my mobile reported temperature 50 degrees and 51 degrees celsius

On 5/04/18 i ordered greenz pouteria campechiana seeds from flip kart sold by ishika traders, 345 b-block, nand nahi, delhi, new delhi 110093. The invoice no is faac[protected]. When i received the item on 11/04/18 i found out that the seeds were not what i googled in the internet. Instead they were the seeds some other plant. I am very dissapointed by this and so want a replacement of my item. I would be highly greatful if you could look into the matter so take immediate action - teri pumpi.

There was a republic day offer between 21st to 23rd january. 2018 on flipkart... The offer started on 21st january 12 am and i have placed the order on 21st january 12 p. M... The offer was valid till 23 rd january... The offer was 10 percent cashback on citibank cards... It was a republic day offer... I purchased the phone during the offer period as it says 10 percent cashback on citibank cards... So i opt for it and used my citi bank credit card during the payment process... The maximum cashback time was april 8 2018... Still now i havnt got the cashback... The flipkart customer service is pathetic... Everyday they calling me and telling that they forwarding my complain... Everytime they r telling me the same... But still havent received my cashback... I want my cashbck fast... Below is the screenshot of my order...

I have purchased a highlander full shirt from flipkart payment later option and i got the shirt too, during the time when i got the shirt i already pay the due amount to the courier, but from few days flipkart is only asking about to pay their due amount, the moment i got my product i paid for it, then why then and now flipkart is asking about the money?

79990
74000

This is regarding the order with order id OD[protected] placed on 17th Apr 2018 for an Acer Predator Helios 300 Core i7 7th Gen original price 1, 09, 990/- at an offer discount of 73, 990/-. Now, on 20th Apr when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 36, 000/- additional for no fault of mine. So, i sent an email asking for a replacement piece and got no response there as well.

I did some searching online on this issue, and i find that customers have faced this issue during the earlier for this year, on the exact same laptop, and by the exact same seller retailnet. The link provided below has links further pointing to more customers reporting the same (
Link 1: https://www.consumercomplaints.in/flipkart-fraud-by-flipkart-and-retailnet-c1719...⇄
Link 2: https://www.consumercomplaints.in/flipkart-product-cancelled-due-to-damage-by-ec...⇄
)

I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and seems like ekart and retailnet together may be deceiving them.

Now It means Flipkart will start to do fraud.

I ordered my redmi note 5 (order id-OD[protected] i requested a return bcse of hanging and freezing problem . Flipkart specialist called me and i did what he told me to do ( and said if the problem still arises our technician wil reach you )but after some time i started facing the same problem again.And my return request was rejected .I again requested for return and a flipkart technician contacted me and reached my home .He did a hard factory reset and wiped out my data with my permission and comfort me saying that it not gonna freeze again. But after hardly 20 minutes my notification bar got freezed and when i contacted him again he told me to do complaint and they will pickup your device and you will get refund after few days ...plz plz 🙁☹️😢 its humble request to you ..plz accept my return.I HAVE REQUESTED RETURN REQUEST 4 TIMES BUT IT GETS CANCELLED AFTER A PHONE CALL ..IT REALLY DOES NOT WORTH MY MONEY

I've ordered mi note 5 pro and a back cover on 18th April.
Both the products have reached in the city pune but in the tracker it shows misrouted in the same city.

Please deliver the products ASAP
Or tell me where I can pick them up in Pune, Ekart logistics office.

Attaching the details of order.

Deliver the products soon as it is really urgent