Flipkart — dell laptop battery not working

anburaj79

from Chennai, Tamil Nadu

Address:

600123

I bought dell laptop battery on august month.. But now its not working.. Kindly do the needful...
Invoice no: fabbfl[protected]
Date 01/08/2019 time 10.05 am.
Order id: od[protected] date :01/08/2019 time :10.03am. Product name: dell inspiron 14r original 6 cell laptop battery black /90047/ rs.2, 999/- with shipping charge rs.45/-
Seller details: harsh logitech, falt no: 208, panchavati mall, hydrabad - 500 029.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2019

Flipkart Customer Care's response Hi,
Thanks for writing in. We're sorry to hear that you're facing issues with your Dell Inspiron 14R 7420 Original 6 Cell Laptop Battery. Since the product was delivered to you on 06 Aug 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfil your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service centre and they'll be able to help you out. Hope this helps.

Sep 14, 2019

Updated by anburaj79 when i called dell service centre they asked me to complaint with flipkart about the product.
my current location is chennai. kindly tell me the location for the authorised service centre in chennai.

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