[Resolved]  Flipkart — didn't exchange product when it's under condition.

Address:Belgaum, Karnataka, 590001
Website:Flipkart

Ordered moto x4 in exchange offer. My exchange mobile was redmi prime which i sin very finest condition they rejected by saying it's have scatches (But they never mention such things in replacing condition they just mention about damages) screen is too superb (Not even single scatch).
Here in my case mobile is superb and they telling it's as damaged one and they own sell crack dent mobiles in the name of refurbished.
When i share mobile pics with flipkart, without intimating me cancel the order and within second they refund get process.
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2018
Complaint marked as Resolved 
They didn't provide any solution and also cancelled ordered without intimating
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
Flipkart Customer Care's response
We will revert on it.
Nov 29, 2018
Updated by Raahul Kage
It's not at all resolved. Jusss we will revert on it is last conversation I have with them
Complaint comments 

Comments

I am also bought the karbonn titanium jumbo mobile in date 21/01/2018.Then mobile is charging probulam and go sumbit the serives center and serives center works not accepted in my mobile.Then my mobile invoice no:FAARI[protected], HSN:85171290, [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46547
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information