[Resolved]  Flipkart — Didn't give refund as promised by them after receiving the order

---------- Forwarded message --------- From: Customer Support Date: Mon, Dec 19, 2022 at 5:32 PM Subject: IN22121913575360451129 [Incident: IN22121913575360451129] To: Vijay Phani Hi Vijay, Incident ID : IN22121913575360451129. Product name : Compaq 109 cm (43 inch) Ultra HD (4K) LED Smart Android TV. Order ID : OD426821714880437100. We are sorry for the trouble you had to go through. We understand that this is not what you expected, we really don't want our customers to go through this. We are writing to you about Gift Card. We are happy to let you know Rs.1000/- will be added to gift card section of your Flipkart wallet within 48 hours after the product gets delivered to you. This amount will have a validity of 01 year from the date it's added to your wallet. You can check the balance and validity of your Gift Cards here: http://fkrt.it/6jBxorNN. Here's how you can place an order using the gift card wallet: 1. Log in to your Flipkart account with your registered email address/phone number. 2. Add items to your cart. 3. Go through the usual checkout process. 4. Once you have proceeded to the payments page, you may choose to gift card wallet to make the payment and verify the OTP which will be generated on registered mobile number. 5. Click Pay when you are ready, and that's it In case the order value exceeds your gift card wallet balance, the system will prompt you to make a payment for the remaining amount using any other prepaid mode. We would like to thank you for your continued trust and understanding. We would love to hear from you. Please share your valuable feedback about the support provided by completing the email survey you'll get shortly. Thank you for shopping with Flipkart. Thanks, Tanuj Soni Flipkart Customer Support