| Address: At-odanga, po-Barabati, via-Dharmasala, dist-jajpur, pin-755008 |
Hey there! Myself shubhalaxmi panda from jajpur, odisha. I ordered a product from flipkart and it's delivered on 1st December, 2022. Then I got to know that it is a wrong size product and an used product so i applied for a return. The pick up man came and picked the product but after some time he rejected the pick up. Then I called him and asked why he rejected the pick up? Then he answered "mam i can't accept the pick up as it is an used product". I told him yes I know it's an used product but there are no multiple option, I only have to choose one option, so i choosed the wrong size option. Then he asked me to talk with the seller. Then I talked to flipkart executive and then the executive himself accept my return request and arranged a pick up. But your pick up man rejected the pick up. I called him and asked why did you cancelled the pick up. He told me "mam I'll not pick up your product and I'll cancel the pick up always". Then again I talked to the flipkart executive and he again accept my return request and arranged a pick up today but your pick up mam again cancel the pick up. He also behaved very disrespectfully to me. So please sir look into this matter and try to solve it as soon as possible.
Flipkart customer support has been notified about the posted complaint.