[Resolved] Flipkart — Didn't received Mi 4i product yet. Currier Boy lost the Product and not receiving call. Flipkart customer not responding. | |||||
Hi, I got message from Flipkart that my Mi 4i product will receive today (on 20th Oct'15). Currier boy called me to get the product delivery. When I went to receive the product, he told that he lost it and asked me to cancel the product. I asked him to get the product anyhow, he told to give some time. Now its more than one week, I am trying his call but he is not picking up the call. I informed same situation to Flipkart Customer Care but they are just telling to wait for tomorrow and so on. No proper response was received by Customer Care. This is very disappointing that I am still waiting for the product but no status update from Flipkart as well as from that Currier Service company. Following are the product and my contact details that I am sharing, kindly please look into this matter and get my product to me at the earliest. I have already made payment and I don't want to loose this offered product. My Contact: Name: Amit Baswa Contact No: +91-[protected] Email: [protected]@gmail.com Product Order Details: Order ID: OD[protected] Item) Seller: WS Retail Review Seller Order Date: 15 October, 2015 4:55 AM Amount Paid: Rs. 8999 through Credit card Shipment Details: Item shipped. Delhivery Prepaid :[protected] . It may take 24 hrs for the tracking information to be updated by the courier. Tue, 20th Oct01:07 am Bengaluru_Rajajinagar_Dc (Karnataka) Pending Mon, 19th Oct01:06 pm Bengaluru_Rajajinagar_Dc (Karnataka) Dispatched Fri, 16th Oct01:06 pm Chennai_Chrompet_PC (Tamil Nadu) In Transit Fri, 16th Oct12:14 pm Chennai Dispatched to Delhivery Prepaid Fri, 16th Oct09:29 am Chennai Received At fkl_puzhal Fri, 16th Oct08:56 am Chennai Expected at fkl_puzhal Fri, 16th Oct08:56 am Chennai Dispached by WS Retail Services Pvt. Ltd. Fri, 16th Oct02:51 pm chn_puzhal_01 Your item has been dispatched I was trying to contact Kiran (Currier Manager): [protected] and Sunil(Currier boy): [protected], but no response. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 28, 2015 Flipkart Customer Care's response Resolution: Spoke to customer and informed him that we have escalated the issue and same will be updated within 24 hours, customer agreed.
Verified Support Oct 28, 2015 Flipkart Customer Care's response
| |||||
Add a Comment | |||||
55%
Complaints
46710
Pending
0
Resolved
25442
View all 46710 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment