[Resolved]  Flipkart — different/incorrect imei no. on my invoice

Website:www.flipkart.com

I bought a cell phone from flipkart (Moto g 3rd generation) for 13, 000/- back in october, 2015. I was selling it to a person who asked me to show the bill to prove that it was actually purchased by me and not a stolen handset.

I showed him the bill by requesting invoice for the order after which it was pointed out to me that the imei mentioned on the phone did not match with the one one the invoice.

I cross checked this and was shocked to see the same!

I want this looked into and a rectification to be done on the bill aswell.

The imei no. S that are displayed on the phone are:

1) [protected]
2) [protected]

However the imei no. Mentioned in the invoice is :

[protected]

Archit gupta
[protected]
[protected]@gmail.com
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Dec 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Oct 25, 2018
Flipkart Customer Care's response
Customer complaint that he received a different IMEI number and he is contacting regarding this now for the product which was delivered on 2015, so apologized and as per seller policy politely denied, since now brand warranty is also exceeded and closed the complaint from our end.
Oct 25, 2018
Updated by architgupta
It had nothing to do with warranty from the seller's end or the brand's end!
All I politely requested for was a rectified bill from Flipkart in the basis of which I could have got my phone sold!
All this has nothing to do with the warranty!
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