[Resolved] Flipkart — fake loreal product and no return.. | |||||
Dear flipkart, I purchased l'oreal paris expert absolut repair lipidium instant reconstructing shampoo 250 with invoice date 12/11/2017 from seller 'gs traders, gwalior through flipkart. My order i'd is 'od[protected]'. The product i got is fake, i got it at first look by poor quality of plastic bottle and cap. On scanning it's barcode, it is showing some other shampoo of loreal. I repeatedly called flipkart customer care, and they gave blunt reply that they won't be able to do anything as product is in 'no return' category. They even won't take any action on the seller. Is it fair to sell fake products under no return category? I don't want this product and want my money back. Was this information helpful? | |||||
Dec 29, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 23, 2017 Flipkart Customer Care's response We will revert on it.
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When I complained they have asked me to get a fake certificate from L'Oreal
How can I do this??
Need help