[Resolved]  Flipkart — Fake sales

Address:411006
Website:www.flipkart.com

Just like other online shopping websites, Flipkart too had a Republic Day sale. I for reason chose Flipkart for ordering my Canon DSLR camera. They really lure you on these sales with heavy discounts.

My order ID is: OD[protected]
Placed the order on: 25 January, 2017 5:03 PM
For Rs. Rs. 28495 though EMI.
On top of this, there was 10% cashback applied on Citibank Credit cards.

After placing the order, I was told that my order will be delivered by Feb 18. (yes, that's right, 24 days to ship a product from mumbai to pune). Anyways, so I started calling Flipkart every 2 days to know the status of delivery and to ask why is it taking so long. Every time they kep assuring me that the product is in stock and will be shipped soon and will arrive and requested me to be patient.

I eventually made peace with such a long delivery time. But After that, on Feb 3, finally I got an SMS stating that my order has been cancelled. After calling flipkart to ask why this happened, all I got was "This was cancelled by seller and we can not do anything about it. Please place another order".

The prices are now increased to ₹31, 100 and I have lost the 10% cashback offer too. That is a loss of Rs. 5, 454 for me.

I wish I had not chosen Flipkart over other shopping websites. These guys promote sales but can't really handle sales. I would like to tell everyone who is reading this, do not trust Flipkart. In case of any issues, their customer service will just listen to you calmly and repeat the same words - "we cant do anything about it, sir".
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May 11, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2017
Flipkart Customer Care's response
Issue already addressed.
Feb 12, 2017
Updated by Bilal Fazlani
I would like provide an update on this issue:
Since I lodged a complaint on this website, I got a call today (Feb 12, 2017) from flipkart customer support. I have talked to flipkart customer support before. But this was really different. The support representative didn't know what he was talking about about. He said he is calling about the complaint that I have lodged. And he was scolding me about it! He sounded very angry about it. As if I have done some kind of crime.

The person has no sense of talking. He didn't even introduce himself when he called. So I don't know his name.

When I asked him if he has even read the complaint, he hung up the call! What's more surprising is now I see a comment from Flipkart Customer Care saying "Issue already addressed". Can you believe that!

What going on in flipkart office!
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