[Resolved] Flipkart — faulty installation and false promises | |||
I buyed hitachi ac from flipkart on april 2019. It was 34000rs. The installation was done by jeeves (Flipkart installation unit). I extended the warranty of the product from jeeves end. That cost me 2750rs. It was working fine. On 1st the copper pipe that transfer gas from indoor unit to outdoor burst and my whole family felt threatened thankfully no one got hurt due to that pipe burst. I contact hitachi and they told this happened due to the faulty installation. I contacted flipkart and flipkart was ready to refund the repair. The technician from jeeves came on 20th july and he repaired the unit but didn't provide the invoice as as per him on sunday they don't have invoice. On monday the very next day ac broke down again. I contacted flipkart and technician came and he investigated and the pcb of outdoor unit was burnt. He took the pcb to jeeves and told the invoice will be send after complete repair. After 2-3 days the technician return 970rs and 1500 invoice is still pending from jeeves. And now jeeves denied replacement of pcb. No resolution. Was this information helpful? | |||
Sep 15, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 05, 2019 Flipkart Customer Care's response We will revert on it.
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