[Resolved]  Flipkart — flight ticket booking

I did a flight booking on flipkart travel with booking id: ff[protected]
My money got deducted and it shown a message booking confirmed with flipkart and pending with airlines.

To much surprise, i received a message in next 15 minutes saying the booking failed.

This is very unprofessional to do the booking, deduct the money and then send a message saying "sorry your booking is failed". What i am left with is 1) more than rs. 10000/- stuck with flipkart for at least a week.
2) i need to buy a flight ticket at higher cost as your so called sorry increased the flight cost.
3) caused a lot of inconvenience & mental stress.
4) a useless customer care who does not know anything but to say sorry.

I am looking for a penalty of this unprofessional behavior along with refund of my money at the earliest.

Pappu kumar
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Jan 30, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
"Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon."
 
1 Comment

Comments

I have tried booking a flight via Flipkart yesterday on 14th March, 2021. To my surprise the money RS. 8703 got deducted but tickets not yet confirmed. Even I cannot see any status of the booking as of now. No money back to my account yet. Now I have to book my tickets but till now no confirmation.

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