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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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S
Sagar1494
from Dehra Dun, Uttarakhand
Dec 1, 2019
Resolved
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Resolved

Address: 880/1 Aanpurna Colony Outside Badagaon Gate Jhansi 284002, Jhansi, Uttar Pradesh, 284002

I have made a booking of vistara airlines via flipkart travel, but my tickets is cancelled by airport authority due to medical reasons and they said they will make the full refund of the tickets... And as they have make the full refund of the tickets and send me the proof via mail also

And still flipkart is not giving my refund back, as i have already share the proof of refund to the flipkart which vistara has given me.. But still flipkart is not giving my money back
+1 photos
Feb 2, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2019
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
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    Naik raj
    from Kolkata, West Bengal
    Dec 1, 2019
    Resolved
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    Resolved

    I purchased a sheesham 6 seater dining set from flipkart because of the positive feedback on the product and trust developed over flipkart. On delivery, i found cracks, manufacturing defects on chairs. Very next day, i reported it to flipkart. Post sale, the stance of flipkart has changed radically.. It is harassing and cheating by not allowing return of the defective product on the pretext that furniture is installed, which it is not.. As a customer who has paid hard earned money, has a right to know what kind of product that has been delivered. Instead of accepting their faulty or defective product for returning, it is blatantly cheating customer by denying the legitimate right of return of a defective product.. This is how they treat post sale when payment is already made.. I will write on every platform before taking legal recourse till i get justice...
    +4 photos
    Feb 4, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 02, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 30, 2019
    Flipkart Customer Care's response
    "Hi,
    We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by
    05 Dec 19 and the refund will be reflecting to the source account within 4 business days.
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      Raktim Bikash Gogoi
      from Jorhat, Assam
      Dec 1, 2019
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      Hello,

      I have an approved affiliate commision around rs.7000 in my account. I have also verified my pan and address proof. I have selected gift voucher as payment mode.in this mode, threshold amount is rs.2500 and as per flipkart rules, approved commission is paid within 60 days of valid product delivery. So, i should get paid yet. I have also write to flipkart more thean 15 times on their mail ([protected]@flipkart.com
      ) but they have not responded to that even a single time. I have also write many times on contact form on the affiliate site, but no response at all. Plese, check the matter and solve it as soon as possible. If, i have to take any step, inform me as well.

      So, please don't reply with the message that i have to mail on [protected]@flipkart.com or fill the contact form. Whatever to be do, you pass the feedback to your flipkart affiliate team.

      My affiliate id is raktim135 and mail is [protected]@gmail.com.

      Thanks.
      Flipkart customer support has been notified about the posted complaint.
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        G
        Gaurav1151
        from Noida, Uttar Pradesh
        Dec 1, 2019
        Resolved
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        Resolved

        I purcahsed this product from flipkart on 27 Nov 2019 and promised delivery date was 28 Nov 2019 But still i am looking for my order to get delivered.

        Even after so many followup from flipkart support and customer care I am not getting any satisfactory update from both the sides flipkart and logistic partner Ekart.
        +1 photos
        Mar 8, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 04, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 30, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for writing in.
        We are sorry for the trouble you had to go through.
        While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 08 Dec 19 by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.
        Verified Support
        Jan 28, 2020
        Flipkart Customer Care's response
        Hi,

        Thanks for writing in.

        We are sorry for the trouble you had to go through.

        However, we're writing to let you know that the seller has confirmed that the shipment of "Philips AC3259/20 Portable Room Air Purifier'' was delivered to you on "08 Dec 19''.

        Have a nice day!
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          R
          RhtS
          from Mohali, Punjab
          Dec 1, 2019
          Resolved
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          Resolved

          I placed an order sleep spa mattress on flipkart on 25/10/19 and as flipkart track record it had been shipped on29/10/19. The product was to be delivered on 5/10/19 but got rescheduled on same date to 12/11/19 for some unforeseen reasons as they told me. When i got mysel[censored]nable to track item on flipkart account i contacted flipkart service, on which they assured me order would be delivered by 12/11/19. But till evening i don’t get message for delivering item and called customer service and insisted to take my call forward to superiors, at this customer executive told me she can’t do this because promised date is not over i. E.12/11/19. But within minute i hang up call the delivery rescheduled to 20/11/19. I reverted customer service now this executive told me since promised date is 20/11/19 so she cannot escalate my complaint. This is what like they treating their customers?? Further service exe. Gave me courier docket no.81816502 of gati, which is untraceable. Again on 20/11/19 till evening they reach idled delivery to28/11/19 but despite my multiple request they didn’t allowed to talk escalation team and gave me hollow assurance that they are working with seller and courier service and gave me same docket no. This time i chat gati service and found docket no. Is wrong!! When asked flipkart tram about this they simply fudged question and giving me assurance order would be delivered on or before 28/11/19. Again on 28/11/19 they first rescheduled it to 5/12/19 and within minute 10/12/19. The question arises, is it ethical practice of e-commerce to keep customer in dark, despite failing on their end not let customers to escalate complaints even giving customers wrong information such as docket no. And delivery date, does this practise don’t draw in punitive action against those practices, not giving concrete solution for customers they on own rescheduling delivery leaving me helpless. I want my grievance be addressed by at most priority and action should be taken against accountable for agonising me last mor than month. This is complete harassment, they should change their policy to customer oriented. If this seller practice is so dubious how is he still online at flipkart platform. Clearly interest of small purchase customers should be protected against these giants
          +2 photos
          Jan 30, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2019
          Flipkart Customer Care's response
          Hi, We understand your concern about product delivery. We'd like to inform you that the seller would love to get it to you faster but delivery times depend on a few things like where the item is being sent from and other factors. Rest assured the product should reach your doorstep within the revised promise timeline by 10th Dec 19. Request your understanding and patience.
          Dec 02, 2019
          Updated by RhtS
          This is what your team has been saying from 5th November that product would be delivered before promised day. Second nowhere in India it takes one and half month to deliver item at Allahabad which is supposed to be delivered within a week. Again since it is consumer complaint dash you carefully chose word “should” in sentence ‘ Rest assured the product should reach your doorstep within the revised timeline by 10th Dec 19.’I am attaching previous replies of your team please tell me how this one is different.Besides providing wrong docket number of courier and changing “promised delivery date” within minutes.

          Verified Support
          Dec 30, 2019
          Flipkart Customer Care's response
          "Hi,
          We are glad to inform you about your return request of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by 24 Dec 19 and the delivery of the product will be on the same day. "
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            S
            sandip321
            from Mumbai, Maharashtra
            Dec 1, 2019
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            Address: Basantabati, Arambagh, 712617

            I prefer to buy anything from flipkart.in my office all my friends purchase anything from my account. But one day when i book a mobile seller cancel this product. I try to book then seller cancel my product. When i complaint to flipkart they told me as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 02, 2019
            Flipkart Customer Care's response
            Hi, We're sorry to let you know that as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
            Dec 12, 2019
            Updated by sandip321
            If i could not use my account pls complete block my account. Because everyday i got promotional message. You block suspend my account. Why sent me offer and promotional message.
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              S
              surendra bhaskar
              from Gulabpura, Rajasthan
              Dec 1, 2019
              Resolved
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              Resolved

              Address: india, Sikar, Rajasthan, 332001

              I have lost my mobile number very earlier whch were registered on flipkart acc. And i have dont attached any email address to the account. Many time i told flipkart that i wants to update my mobile number but each time they say you should have pc to update it,, as soon as i became flipkart plus member after approval of my id which i submitted there on app i requested for the return fo a material which has poor fabrics they blocked my account and till now there is no response from them even regarding my order and not even regarding my account recovery. I use to call them everyday but still no result. Pls help out
              Number from which i have account was-[protected] which i lost
              My latest all the orders were from the my new number-[protected] but still they did not updated it.
              Order for which i have issue-adidas mens black sweatshirt price 3474rs
              Feb 5, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 02, 2019
              Flipkart Customer Care's response
              Hi, We're sorry to let you know that your order for the product 'ADIDAS Full Sleeve Solid Men Sweatshirt' has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
              Dec 02, 2019
              Updated by surendra bhaskar
              Its only the first product for which i applied to return than why you can say that high number of returns detected??...am not satisfied
              Verified Support
              Dec 30, 2019
              Flipkart Customer Care's response
              Hi,
              We'd like to let you know that your recent order has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                Sourav2208
                from Medinipur, West Bengal
                Dec 1, 2019
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                From past one week my orders are getting cancelled automatically without any proper reason of cancellation. Today i just tried to buy infinix hot 8 from my flipkart account and after some i received the order confirmation message from flipkart but at that next step when i went see my order details i just saw that my order has been cancelled 😠😠😠.. My order i'd is od[protected]. I want a fair justice..
                +1 photos
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                  Garima Sandal
                  from Delhi, Delhi
                  Dec 1, 2019
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                  Address: New Delhi, Delhi, 110019

                  I made an order for redmi 8a for 6499 rs on 30th nov, so please 19, paid through debit card and the order was made but was immediately cancelled saying its out of stock and will get my refund by 10 december, called up the support and the ladies told me to wait and another lady told me that it'll be done within 24 hours and again on chat i was asked to wait for 10 december and all delayed responses and robotic same replies.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 01, 2019
                  Flipkart Customer Care's response
                  Hi, ​​​​​​​​​​​​​​​​
                  We are sorry to let you know that your order for Redmi 8A (Midnight Black, 32 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 30 Nov 19 and it should be reflecting in your bank account by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
                  Dec 02, 2019
                  Updated by Garima Sandal
                  No, it is not reflecting, your call and chat support asked me to wait till 10 December again and my bank doesn't have any request regarding this refund. First, it is your fault to accept the payment when you don't have the stock then you ask me to wait for 10 days and give me different answers, this is ridiculous and I don't understand this at all. You guys will make me run behind my own money now.
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                    M
                    mehfuz farooqui
                    from Mumbai, Maharashtra
                    Nov 30, 2019
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                    Address: 401107

                    My product was supposed to get delivered by 28th nov but then they changed to 29th nov. Later again they were not able to deliver and they change the date to 30th nov. Today is 30th and now they are not able to make delivery by 30th. Now they are not sure when they will deliver. It is a pathetic service by flipkart. Due this i am not able to make my plan to go out home. I am stuck because of them. My mob no. [protected]. Please take some action
                    +1 photos
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                      M
                      Meiji Singha
                      from Bengaluru, Karnataka
                      Nov 30, 2019
                      Resolved
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                      Resolved

                      Address: TAPASH SHARMA SPS MARKETING(CENTRAL WARE HOUSING COMPLEX),HAPANIA, OPP- SATSANGHA ASHRAM, HAPANIA, SATSANGHA ASHRAM, West Tripura District - 799130, Tripura, West Tripura, Tripura, 799014

                      I orderd macron samsung battery but receive lava usage battery two time return place but rejected your delivery boy
                      1st time i am return place 2nd time return place by customer care
                      OD[protected]
                      +1 photos
                      Jan 4, 2020
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 04, 2019
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We're writing to you about your Macron Mobile Battery For Samsung Samsung Galaxy Mini S5570 EB494353VU with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 02 Dec 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number RRN:[protected]
                      using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                        rravikhakre
                        from Jabalpur, Madhya Pradesh
                        Nov 30, 2019
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                        Address: 187 Kailash Kuti Talawali Chanda Indore, Indore, Madhya Pradesh, 452010

                        Dear sir,

                        I had purchased two product order id od[protected] dt.18/10/19

                        1st product krx 60 kg combo.. Till 30/11/19 this product not received 2.5 month passed.

                        2nd kinsco gym.. Was received damage, and return policy ended on nov-11 because of delayed by ekart courier service for return pickup screenshot available msg received by ekart courier.

                        Now emi is overdue. Flipkart customer care not supporting to us and he is saying to pay emi of both product.

                        Please help already two month passed.

                        Regards,
                        Ravi khakre
                        [protected]
                        +3 photos
                        Flipkart customer support has been notified about the posted complaint.
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                          Puspen sadhukhan
                          from Durgapur, West Bengal
                          Nov 30, 2019
                          Resolved
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                          Resolved

                          Address: 98 BHABA ROAD,B-ZONE,DGP-713205, Bardhaman, West Bengal, 713205

                          I purchased a sandisk 32 gb memory card from flipkart, but now it is nt showing anything.I complained to sandisk but they are telling that this prduct is not genuine.I bought it on August, 2019.I am within warranty period.Sandisk is not offering any replacement as they are telling that this product is not authentic.PLZ REPLACE MY CARD...
                          +1 photos
                          Jan 9, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Nov 30, 2019
                          Updated by Puspen sadhukhan
                          I mentioned everything in my complain.I need replacement as i am within warranty period.I lost all my study videos and photos.Help me.
                          Verified Support
                          Dec 04, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            M
                            Mubaraque Hussain
                            Nov 30, 2019
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                            Hi,

                            I purchased a asus laptop from flipkart. But, now it has some issue. So, i have to claim warranty for it. When i checked on asus service portal that the laptop serial number is not matching with the one in bill and also checked the back side of the sticker in my laptop, then i realized that the bill has wrong serial number. And i have to submit the bill with the matching serial number. It is pathetic to face this kind of problems created by flipkart when it is urgently required.
                            Model: asus vivobook s14 s410ua-eb796t
                            Order date:[protected]
                            Order id: od[protected]
                            Serial no.in bill: j6n0gr00a556228
                            Serial no.in laptop: j6n0gr00a445221
                            +2 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              sanj12
                              from Bhubaneshwar, Odisha
                              Nov 30, 2019
                              Resolved
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                              Resolved

                              I don't believe now, your team will solve this case.. As the end person who will uninstallation the product. They are cancelling from their side.. Why your team is not taking action on them?? I don't understand?? Or you all doing this knowingly?? Harassing the customers in this way?? Why way?? Check, i have compliant how many times and your team unable to solve this case
                              Dec 6, 2019
                              Complaint marked as Resolved 
                              [email protected] I have faced problem last 1.5 month. After compliant many times their team has resolved this issue. I followed their team every day more than 3 to 4 times. And emailed the same. Kept their call recording with me for further proof even sent email to their team. After so many discussions their team solved my issue.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 01, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Dec 06, 2019
                              Updated by sanj12
                              Thank you very much for solving this issue. Appreciated your efforts.
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                                Jyotigarg22
                                from Delhi, Delhi
                                Nov 30, 2019
                                Resolved
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                                Resolved

                                I recently lost my mobile number which was linked to my flipkart account.
                                Now i want to update my new number on flipkart but whenever i try to update the new number, it says, that the otps are sent to both my numbers. But since i do not have my old number so i can't get that otp. Now how do i update my new number on flipkart?
                                I also want to update my gmail account on flipkart but i am unable to do that because of the same problem.
                                Jan 1, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 01, 2019
                                Flipkart Customer Care's response
                                Hi,
                                Thanks for getting in touch.
                                We are sorry to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].
                                You can also check your order status here: http://fkrt.it/bqWLi~NN
                                Hope to hear from you soon.
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                                  kcbafna
                                  from Delhi, Delhi
                                  Nov 30, 2019
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                                  Address: Chittorgarh, Rajasthan

                                  Respected team,

                                  Greetings,

                                  My orders id=od[protected] intex 11000 mah power bank (It-pb11k) a defective device delivered on 22-nov.-2019 same day we complained on flipkart official portal. We raised product return and refund request on portal as per company police terms product return or refund request resolve with in 10 days i. E. 2 dec 2019. We requested more then three time for product return and refund request on portal but company rejected that request as well we called serval times and many mails with my govt id card to customer support team but still my issue not resolve. Humble request you to kindly look inti this online crime fraud issue and resolve mine query.

                                  Awaiting for positive response to yours side.

                                  Regards
                                  Kailash chandra bafna
                                  Cell-[protected]
                                  Email-kailashchandra. [protected]@birlacorp.com
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 01, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are writing to you about your recent order for the Product Intex 11000 mAh Power Bank (IT-PB11K)
                                  We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact.
                                  Dec 02, 2019
                                  Updated by kcbafna
                                  Dear Team,

                                  Order id=OD[protected] Intex 11000 mah power bank

                                  The used item of supply by suppler seller thru flipkart company, Item not working properly quality of worst of product supply, defective device delivered, not as well as new item received .

                                  Regards
                                  Kailash Chandra Bafna
                                  Cell-[protected]
                                  Email-kailashchandra.[protected]@birlacorp.com
                                  Dear Team,

                                  Order id=OD[protected] Intex 11000 mah power bank

                                  The used item of supply by suppler seller thru flipkart company, Item not working properly quality of worst of product supply, defective device delivered, not as well as new item received .

                                  Regards
                                  Kailash Chandra Bafna
                                  Cell-[protected]
                                  Email-kailashchandra.[protected]@birlacorp.com
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                                    N K Balakrishnan
                                    from Mumbai, Maharashtra
                                    Nov 29, 2019
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                                    Order no. Od[protected] invoice numberfadad[protected].
                                    I got the item promptly today. The packet was properly wrapped in plastic cover. But the product packinside was not sealed and the item found to be used as clear black stains were observed in the bottom round joints and water stains on inside walls. Though the item was found working, it is a matter of building lack of trust in flipkart. The over all look of the item is also not like a new one.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Siddhu Darling Gonnabathula
                                      from Tirupati, Andhra Pradesh
                                      Nov 29, 2019
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                                      Address: 31-179/2, APHMEL ROAD, KONDAPALLI, IBRAHIMPATNAM (MD), KRISHNA (DIST) ANDHARA PRADESH, Krishna, Andhra Pradesh, 521228

                                      My Product was not received to me. im booked 12 th NOvember 2019 but it was dated to delivery 20 th November 2019. But im not received. Is it correct to u all. Today 29 november 2019 how many days am i waiting for that . What the hell is going on there. Look I will be take it seriously.
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                                        MCtech Alliance
                                        from Mumbai, Maharashtra
                                        Nov 29, 2019
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                                        Address: Nagpur, Maharashtra, 440013

                                        How my number got by fraudulent after I ordered product on flipcart.
                                        Getting calls from [protected] saying that we are calling from flipcart and u won xuv 500 in lucky draw and for which u need to deposite Rs.8, 500/- for registration charges.
                                        What the hell is going.. Do I need to stop purchasing from flipcart.
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