[Resolved]  Flipkart — flipkart account blacklisted without any prior notice.

Address:560037
Website:flipkart.com

Recently i have ordered a redmi note7 mobile on 29th april 2019, and i received a basic nokia unconditional mobile in the box on the other day, so i filed a complaint in flipkart on 30th april 2019.

Today may 9th 9:40am i got an message from flipkart as, "we'd like to let you know that your recent request for a replacement has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account."

It's not my fault that i have placed a number of returns becoz you are giving the worst service, it's ur problem. If there is any issue with the order why my account is blacklisted as i am not able to check the status and i cant able to call the customer service regarding my order update.

I will file a case on flipkart if they don't give me a satisfactory solution.

Without prior information how flipkart blocklist my account, and i have lodge a complaint, without giving the proper resolution to me how flipkart doing this.
From past 10days i called to the customer care about my issue, but they didn't gave me proper resolution and they told me to wait 24 to 48hrs since 10days and they did block my account suddenly.

I have replied to the mails and didnt get any information till now.

I hope this complaint would help me on my issue.
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Jun 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 10, 2019
Flipkart Customer Care's response
We will revert on it.
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