Flipkart — Flipkart account blocked after purchasing product worth Rs.30,000.

Address:WZ 400,GALI NO 4,SADH NAGAR,PALAM,NEW DELHI 110045
Website:www.flipkart.com

After purchasing 6 items worth Rs. 30, 000, i have found out that 4 of them are defective(bill attached), so i immediately lodged return request as soon as product got delieverd i.e on 13th may which even got approved from flipkart side and pickup of all 6 products are scheduled for 21st may. but on 18th may evening i received mail from flipkart where they asked me to send my personal documents like aadhar/pan for verification purposes. At the instance i gave them my documents flipkart has blocked my account and cancelled already approved return requests. After this a mail has been received by me in which they told me the reason(image attachd). Then after that i called them everyday and flipkart customer executive say the same thing i.e account unblocking is not possible. My only request is that flipkart atleast let me complete my last transaction as i am a dedicated customer since last 6 years .Reason for return of the said products:-
1.Huami smartwatch-touch is not working.
2.Syska powerbank-it is not getting charged .
3.boat rockerz 641-right side earpiece is not workinhg
4.Sandisk hardisk-not working and getting heat up shortly.
Was this information helpful?
No (1)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Jun 22, 2021
Updated by shubhyat
my registered number is [protected] and my registered flipkart id is [protected]@gmail.com
Verified Support
Jun 23, 2021
Flipkart Customer Care's response
We will revert on it.
Jun 28, 2021
Updated by shubhyat
i have received notification from flipkart on 23rd June, but till today i haven't received any notification regarding the steps flipkart gonna take, whether they will approve my already approved return request or they will give me refund.I request flipkart authority please resolve this issue soon as for last 6 years i was your dedicated customer.If needed anymore details please do reach me.hope to hear flipkart authority soon.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information