[Resolved]  Flipkart — Flipkart account blocked and have 1600 coins in it and mobile insurance too

My Flipkart account is blocked and I have been using it for all my purchases from past 7 years . I have bought mobiles for myself and my family and other home appliances . But I'm surprised to see my account blocked with any warning which surprised me . I have 1650 coins and Flipkart insurances for mobiles and other products. Request you to block my Flipkart supermart purchase but unblock my Flipkart account . So that I can claim my insurances for appliances when required.

I tried to convince the same with customer support many times and later today I had to raise this issue with National Consumer Helpline with docket number mentioned in subject line.

Request you to process this ASAP before I loose hope on flipkart . Amazon is very customer friendly compared to flipkart . But i did a mistake trusting flipkart in between .

Please do the needful as requested at the earliest.

Regarding,
SHAVIK K
[protected]
shavik.[protected]@gmail.com
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Aug 14, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 28, 2020
Flipkart Customer Care's response
Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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