| Address: Trivandrum, Thiruvananthapuram, Kerala, 695010 |
Dear Team,
I am unable to access my Flipkart account for the past 1 week. I can't take my previous order histories, invoices or anything.
Email: [protected]@hotmail.com
Your customer service team had told me that there are some irregularities in the Payment Method for the order number: OD[protected] Nobody could explain to me what irregularities are.
I used only my HDFC Credit Card + few Supercoins which was already done for my previous transactions. I don't find any irregularity in here. Guess it's the fault of the system. If there is some problem with the bank, you should contact them directly, not creating troubles for your customer.
I have also found that another person who had bought the same product has got his account too blocked. I guess the system has some issue or the concerned seller is creating some troubles for us. You may check the video from here: https://youtu.be/0z0RB1a71PU?t=91 . Check time 1:31 seconds.
Please state the reason before blocking accounts like this as previous invoices are required for warranty purposes.
Kindly do activate my account at the earliest. If you require also, block the order booking. But I need previous histories.
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I have contacted HDFC Bank Team. They have said that they will issue me with a new Credit Card as the card which I hold has some issues. Request you to reactivate my account at the earliest.