Flipkart Complaints & Reviews

I ordered sketchers sports sandals it was actual price is 3, 999 but i got in an 30 percent i got it for 2798 i placed order on 2nd dec 2019 expected delivery date is 4th dec still it is not delivered i called many times customer care but they are not responding properly today that is 9th dec they called and said to cancel the order due to some logistic problem order will not be delivered they told me

Order id : od[protected]
Tracking id : fmpp[protected]
Tracking link : https://ekartlogistics.com/track/FMPP[protected]/

I had ordered a product (Realme xt 8gb 128gb) on 4th of december whose estimated delivery date was 6th december and today is 9th of december and now the order has been cancelled without my consent.

1. On 6th of december, the order had been delayed due to your logistic department's fault. They just sent my order in some different state. I talked to your customer support helpline and they just told me that my order has been delayed due to technical faults and my order is in delhi.

2. On 7th of december, i talked to your customer support helpline again. I asked them about the whereabouts of my product because i can't able to track my order and also i asked them for an alternative to give the address of the hub so that i will go and take the product by myself but they refused to do that and told me to wait till 11th of december as my problem has been escalated. I agreed to wait.

3. On 8th of december, i again talked to your customer support helpline and told them that there was no updates on my tracking history because at that time the ekart-logistic team was not updating about the whereabouts of my product and i again asked them that my order is coming or not? They said "yes wait till 11th of december" then i also received a call from your backend them and told me that my order is in some other state and i have to cancel my order. "i denied" because i had ordered the product in offer period and now i can't avail the offer. I denied and asked them that "i don't want to cancel the order and you just send me the product because the problem is from your end. I can wait till 11th of december." they said our team is on it and we will try to resolve your problem as soon as possible.

4. On 9th of december, my order has been cancelled from your side without my consent and they will refund the money till 15th of december.

So, i want a concession for my lost time and the offer that i availed which i can't avail in future.

Flipkart is showing product note available for my pincode for t days now. I filed a complaint 5 days ago about this issue and it still hasn't been resolved. I am very disappointed not even a single product is available for my area pincode, 847115. I contacted their customer care service they said they will resolve this problem. It's been 5 days and we are still facing this issue. If flipkart doesn't want to sell product in my area then why don't they simply block this pincode. I complained about it on this forum and the issue is still there.

I brought whirlpool refrigerator on 24th october 2019. Flipkart promised to deliver on 6th nov 2019. They failed to deliver on 6th nov. They deliverd product on 14th nov 2019, but it has big scratch on product. I asked for the replacement, they agreed for the replacement and they picked up the defective product on 29th nov 2019. They promised to deliver the replacement product on 5th dec 2019 again they failed to deliver the product, i raised complaint against it on flipkart they said it will be delivered, yesterday they were saying it is not able to deliver they will provide only refund. Finally they made me to cancel the product. They given just 2100 more as a refund amount but i am not satisfied with it. I was brought product in sale period now the product worth is 3k more the price i have brought also product is not available for my home town.

I ordered pureit on 6th nov 2019, the delivery date was 15th nov but it didn't get delivered. When i contacted flipkart customer support they told me to wait till the resolution date. I waited till 23rd nov and they told me to cancel there order since they are not able to deliver the order. They also asked me to reorder the same purifier and this time they will make it sure that the order will get delivered. Again i ordered the same thing from flipkart on 23rd nov and the delivery date was 6th dec. Today it is 9th dec but still it is not delivered. When i checked with customer support for the first time, they give me resolution date as 11th dec and second time when i contacted them they gave me resolution date as 12th dec. Today, on 9th dec when i asked them for commitment, they even didn't do it. They are not even giving the status on my request. I have already waited for more than 1 month, but still they are asking me to wait till 12 dec. Worst service ever. If you cannot deliver the order, you should not accept the order on first place. Please improve your process to resolve the issues. Flipkart is not giving any information on the request also but they are expecting that customer will wait for so long.
Worst service and customer support ever!!!

Hi,

I have ordered vivo-z1x mobile phone on 18/09/19 from flipkart website. The cost of mobile when i order is 16990 rupees. I have paid 15000 rupees through gift card and remaining 1990 through credit card. Flipkart cancelled my order with in 30mins of my order and i thought they will refund my amount back.

I was waiting for the refund for morethan 3weeks and called to the flipkart customer care. They responded to that and promised me that issue will be resolved in 3-4 days. After that i got 2 calls on same day with in span of 30mins and informed me that they are looking into the issue. On the next i checked my flipkart account and this cancelled order is removed from "my orders" folder and immediately i called to the customer care. They also started saying that there is no order placed by me on that date i mentioned and with the order id i have mentioned.
Before that, i got multiple mails from flipkart team about the order by mentioning the cancelled order id. And when i try to replay to the their mail, i was getting a message that mail id doesn't exist. I am attaching screen shot of mail and order id which is available on flipkart chat. And also attaching the creditcard statement screenshot regarding this order.

I have finally chosen to file a complaint after multiple ways for solution..
Order id: od[protected]

Thanks,
P. A. Naidu

I have brought the refrigerator worth of 21591 on october 24th, they promised to deliver on nov 6th but they failed to deliver on 6th nov. They delivered on 14th of nov but it was defective product, they accepred for repalcement to deliver on 5th dec now they are saying we are not able to deliver but we will provide only refund amount. I have wait for 45days they are providing unfair resolution for the same problem. They are providing their convient i am not accepted it. But at the end they made me accept for it.

Dear sir,
Please refer my earlier corruspondence & talk with customer care.
I have purchase new mi mobile only against exchange offer of old samsang working conditioned mobile (Price fixed rs.2500 for old). But your unknowledgable delivery man has reject our deal. He has obtain cash rs.2400 from my mother (She only was present at home that time) and not collect old mobile saying that it is not working condition (Lier).
Sir, it is a matter of cheating and you can't escape from assuarance. You are bound to satisfy us.
I further request you to review the matter & arrange to fatch old mobile through expert knowledgable person and refund rs.2400 otherwise i would like to rush twards consumer forrum for justification.
Awaiting favourable responce.

I had ordered a book of all in one class 10th from flipkart and it was to be delivered on 5th of this month but i have not received it yet and i need it very much this has happened to be one time previously also
I have paid through debit card
Either resolve my issue or i will never use flipkart again my contact number is [protected]
And if you cannot deliver on my address then tell me where could i take the package from you i will come myself to take it

Order placed: your order for redmi note 7 pro (Spac... With order id od[protected] amounting to rs.7874 has been received. You can expect delivery by wednesday, dec 04, 2019.

Product not received till date.
Trying to connect with customer care since 5 days. They are not giving proper solution. They are exceeding the date every 24 hours. Customer executive is very rude. I have already paid for the product. Kindly look into the matter.

My contact no.
[protected]
Kamal singh

I have bought redmi note 8 pro (Halo white, 6gb, 128 gb). The website has mentioned the mrp as rs.17999, but however the actual mrp of the product in the official redmi website since the day of its actual release in india from october is rs15999 for 6gb ram 128gb rom only.
Order no:od[protected]
Model: m1906g7i
Sellar name: galaxyelectronics
We ask the refund of extra rs 2000 we have been cheated with.
Acoording to legal metrology rules the government has forbidden companies from selling the same product at different 'maximum retail prices'. Waiting for a early response else legal actions will be taken in the consumer court.

My flipkart account is blocked by company without any perticular reason i have done nothing wrong...in my flipkart wallet i has 8500 rs balance and they are not activating my account and my money is stucked please help me to get my money back
I have called flipkart costomer care they we taken your complaint out team will contact you as soon as possible but my problem is not solved

Order id:[protected]

Hello sir
My name is arpit srivastava, number: [protected], email: [protected]@gmail.com
I have ordered a manq solid single breasted wedding, formal men's blazer, seller: manq from flipkart on 15 november; 2019 using flipkart pay later option.
The problem is when i tried returning it flipkart blocked my account, then i contacted their customer care which replied that they are registering a complaint [incident: in[protected]], on 27 november 2019. Now its 4 december 2019, they keep on refusing to refund my money and even their senior customer care agent told me that nothing is wrong in my account and its a computerized glitch which will be fixed by 2 december 2019. There customer care is so irresponsible that they even told me they dont have the authority to solve my problem and are transfering my issue to their senior.
Desired resolution is refund by 10 december as i am unable to log in the flipkart acccount and i have to pay the paylater before 10 december to avoid late charge.
They just comment that they will revert on it but never do solve my problem.

Hello
I am a flipkart affiliate and i make sales for flipkart through my website
I was promised to be given commission for those sales in 30 to 60 days from the sale period

I have made sales in fipkart in the month of september

Flipkart affiliate
Registered email id: [protected]@yahoo.com
I have approved payments of more than 10000

I haven't been paid

I have mailed flipkart several times but no one responded

Hi, i have exceeded amount of 2500rs (Approved payment) in last month and my payment mode is egv. But i still didn't get my payment. My affiliate id is "hirenjsca" and my email address - [protected]@gmail.com.

I have tried to reach flipkart affiliate team through contact us section. But still no reply.

They are not providing any support and not even there is number to contact them.

Date of the incident: 17-november-2019
Order id - od[protected]

Description:
Sir, we have ordered shoes for 10 years old boy in flipkart but received 6 months baby shoes and raised request to return the shoe for 2 times and refund the amount back but no one has come to collect the baby shoe instead return request was closed for 2 times. Flipkart mentions as issue resolved with out consulting us for the last 2 times.

Resolution: to send person to collect the wrong product (6 months baby shoe) and refund the amount - 999 rupees.

I have order a nike superfly 7 shoes on 2nd december, which delivery date was 7 dec. But still not delivered. They are not resolving my issue. They have given a huge 40% discount so i paced the order. Now they are not delivering it. When i was calling in the customer care they cut the call without resolving the problem. The product is cash o delivery, of rs 3597.

Hello, i ordered adrenex badminton racquet worth rs.389 on 3rd december 2019.. Without a call of delivery boy i got a message of flipkart telling that we couldn't deliver your product...
Please look after this complaint very keenly n please do correct it...
And i hope i will get a call from them of my order...
U people please call us before the order delivery n inform us a out the order shipment and it's better for us reschedule our works!

My name is rajesh, my email id is [protected]@gmail.com, my mobile number is [protected] (Nine nine eight nine four eight four three one zero),

My account has been blocked and you give me the reason that i have returned some of the purchased items but you don't clarify. That did i violated any return policy.. And you are saying that i have ahuge numbers of returns but did i violated any policy..

I have purchased more than 5 mobiles more than 5 tv and some products my minimum purchase from 2016 is more tha n rs. 2, 00, 000, you can check my order list.

And pay later of 249 has been not paid but the reson for this is i can't login to my account.

And this what you do for the loyal customer.

I have calling your customer care for this issue but only one reply from flipkart that i have returned some of the article but i return basef on return policy only..

If i violated return policy then not only block but also delete my flipkart account..

Flipkart something went wrong i return the item but my account suddenly block so please check my account immediately my money is still pending and i ordered the gloves n i return it because it came another item not the item that i ordered so i wrote in recommend disappointed so afer 2, 3 minutes suddenly the was block or i dnt know why and it wrote something went wrong i thought my network is not working so again i check it repeat the same thing so i checked on play store that also it doesn't shown the app flipkart so i check on google about complaint so i got this. I am very pleased to flipkart do check my account immediately😔 thank you