Flipkart Complaints & Reviews

Order id-od[protected]
Track id-fmpp[protected]

I had ordered 2 pair of shoes on 2nd december 2019 which cost me 787 with delivery charges. They sent me a sms which stated that the order has been placed successfully and will be delivered by the 5th december 2019. And today i got a call from their customer care and they asked me to cancel the order and told me to reorder but the problem is the price on the same product has been increased... And all the drama they did to me because of they want some extra money that's why they didn't deliver the product and now told me reorder again... My concern is that what is the real problem to deliver the product??

In last 15 days flipkart has blocked my 3 accounts for login.
The reason they say is same but i as a customer find it very irritating and unprofessional behaviour from you.
Therefore i request to kindly unblock my accounts or i will have to file police compain for the troubles
Mobile no - [protected]
Mobile no - [protected]
Mobile no - [protected]
I have shared the registered mobile number of all the accounts.
Its an humble request to look in the matter and unblock my accounts

I have crossed the withdrawal threshold of Rs. 5000. I have around rs. 8, 687 on my affiliate account. It was approved and i was supposed to get it on Dec 1, 2019. But till now haven't got.

Affiliate Team not replying to my emails. I sent many emails.
On social media like Twitter, Facebook i messaged them. They told me to wait until they comes back with an update. Its been 9 days and no updates.

I am in urgent need of money. My account is verified so they shouldn't have any issue to send the money. I am requesting. I am in urgent need of money.

I made a previous Complaint regarding this issue. They replied "Hi, We would request you to contact on [protected]@flipkart.com. Hence, Closing the complaint from our end."

But on the complaint I made, I clearly mentioned I already mailed them and getting no Response. Flipkart team did not even read my Complaint properly.
I am quite disappointed.

My affiliate id is : ripunjoy
My email id is : [protected]@gmail.com

Don't but any products in Flipkart.

I had worst experience ever when I purchased a sling bag from there which was not looking good and worthy as per the price. Not able to put my files in it.
Trying to returning it after deliver but seller wants customer's money only.
From the delivered time, I am raising return request every day but seller rejects my return request every time without any confirmation and put...

Its been a long time, maybe 6 years i am ordering from flipkart and now they have blocked my account stating that i am returning alot of products, they should have warn me before and i am having more than 1500 points and i am it constitutes to 3000 INR now i want my account to be unblocked. My account Email Is [protected]@gmail.com and [protected] is number

Hello I'm Kareem Flipkart said they refund my amount on 30th January 2019 but still I didn't get money Credit in my Account & they said send Amount in my Account but I didn't get my money so please kindly sort out my problem as soon as possible I'm suffering from last 6 months on this issue so please I humble request solve my problem .. amount is RS 2659

I've ordered apple airpod for rs 10500. But what i received is i12 airpod which is just for rs 599. This is the kind of reliability flipkart provides to its customers. They blamed the supplier for the mishap happened. But not to my surprise, the supplier itself is flipkart.

The real face of flipkart hidden behind is popping up. Just money. Not even a percentage of customer satisfaction

I was booking flight form bangalore to lucknow worth rs. 20, 721 the transaction got failed and the balance has been deducted from the account. I raised complaint to bank. Bank reported that the transaction was successful. I talked to flipkart customer care and they are saying that the amount was not received. Please help me to get my money back.

Thanks,
Anand

Hi Team,

we have purchased whirlpool semi automatic washing machine from flipkart on 24.10.2019 and same was delivered on 07.11.2019 and we were shocked to see that the delivered product was received in damaged condition we immd. informed flipkart team for the same and request them to get the material replaced or refund our amount ASAP. but till date they are passing on the issue and no outcome .
my complaint number is :IN[protected] Dated 07.11.2019.
Order Id : 0D[protected]
Purchase amount :13490
Buyer name : Manish Kumar
Mobile No. :[protected]
Desirable resolution : Immd. replacement or refund of amount.
Issue : describe above in details (Received Damaged)

We have purchased Marq ac, On plenty of calls they have come to installation but the installation has been not done properly and they have broke the product. When we are trying to call them to replace the product no one is responding, When we call flipkart they are saying call the service provider (jeeves) and when we call jeevs they are saying call flipkart. Not able to understand what to do.
And the worst part is the unit is not...

I order a Samsung 32gb memory card and I cancel it after 1 day my refund was not indicated so I call helpline number and they said sir wait 8 December after 8 December my refund also not come so I call again and they said sir please wait 48 hour to resolved your issue

I ordered sketchers sports sandals it was actual price is 3, 999 but i got in an 30 percent i got it for 2798 i placed order on 2nd dec 2019 expected delivery date is 4th dec still it is not delivered i called many times customer care but they are not responding properly today that is 9th dec they called and said to cancel the order due to some logistic problem order will not be delivered they told me

Order id : od[protected]
Tracking id : fmpp[protected]
Tracking link : https://ekartlogistics.com/track/FMPP[protected]/

I had ordered a product (Realme xt 8gb 128gb) on 4th of december whose estimated delivery date was 6th december and today is 9th of december and now the order has been cancelled without my consent.

1. On 6th of december, the order had been delayed due to your logistic department's fault. They just sent my order in some different state. I talked to your customer support helpline and they just told me that my order has been delayed due to technical faults and my order is in delhi.

2. On 7th of december, i talked to your customer support helpline again. I asked them about the whereabouts of my product because i can't able to track my order and also i asked them for an alternative to give the address of the hub so that i will go and take the product by myself but they refused to do that and told me to wait till 11th of december as my problem has been escalated. I agreed to wait.

3. On 8th of december, i again talked to your customer support helpline and told them that there was no updates on my tracking history because at that time the ekart-logistic team was not updating about the whereabouts of my product and i again asked them that my order is coming or not? They said "yes wait till 11th of december" then i also received a call from your backend them and told me that my order is in some other state and i have to cancel my order. "i denied" because i had ordered the product in offer period and now i can't avail the offer. I denied and asked them that "i don't want to cancel the order and you just send me the product because the problem is from your end. I can wait till 11th of december." they said our team is on it and we will try to resolve your problem as soon as possible.

4. On 9th of december, my order has been cancelled from your side without my consent and they will refund the money till 15th of december.

So, i want a concession for my lost time and the offer that i availed which i can't avail in future.

Flipkart is showing product note available for my pincode for t days now. I filed a complaint 5 days ago about this issue and it still hasn't been resolved. I am very disappointed not even a single product is available for my area pincode, 847115. I contacted their customer care service they said they will resolve this problem. It's been 5 days and we are still facing this issue. If flipkart doesn't want to sell product in my area then why don't they simply block this pincode. I complained about it on this forum and the issue is still there.

I brought whirlpool refrigerator on 24th october 2019. Flipkart promised to deliver on 6th nov 2019. They failed to deliver on 6th nov. They deliverd product on 14th nov 2019, but it has big scratch on product. I asked for the replacement, they agreed for the replacement and they picked up the defective product on 29th nov 2019. They promised to deliver the replacement product on 5th dec 2019 again they failed to deliver the product, i raised complaint against it on flipkart they said it will be delivered, yesterday they were saying it is not able to deliver they will provide only refund. Finally they made me to cancel the product. They given just 2100 more as a refund amount but i am not satisfied with it. I was brought product in sale period now the product worth is 3k more the price i have brought also product is not available for my home town.

I ordered pureit on 6th nov 2019, the delivery date was 15th nov but it didn't get delivered. When i contacted flipkart customer support they told me to wait till the resolution date. I waited till 23rd nov and they told me to cancel there order since they are not able to deliver the order. They also asked me to reorder the same purifier and this time they will make it sure that the order will get delivered. Again i ordered the same thing from flipkart on 23rd nov and the delivery date was 6th dec. Today it is 9th dec but still it is not delivered. When i checked with customer support for the first time, they give me resolution date as 11th dec and second time when i contacted them they gave me resolution date as 12th dec. Today, on 9th dec when i asked them for commitment, they even didn't do it. They are not even giving the status on my request. I have already waited for more than 1 month, but still they are asking me to wait till 12 dec. Worst service ever. If you cannot deliver the order, you should not accept the order on first place. Please improve your process to resolve the issues. Flipkart is not giving any information on the request also but they are expecting that customer will wait for so long.
Worst service and customer support ever!!!

Hi,

I have ordered vivo-z1x mobile phone on 18/09/19 from flipkart website. The cost of mobile when i order is 16990 rupees. I have paid 15000 rupees through gift card and remaining 1990 through credit card. Flipkart cancelled my order with in 30mins of my order and i thought they will refund my amount back.

I was waiting for the refund for morethan 3weeks and called to the flipkart customer care. They responded to that and promised me that issue will be resolved in 3-4 days. After that i got 2 calls on same day with in span of 30mins and informed me that they are looking into the issue. On the next i checked my flipkart account and this cancelled order is removed from "my orders" folder and immediately i called to the customer care. They also started saying that there is no order placed by me on that date i mentioned and with the order id i have mentioned.
Before that, i got multiple mails from flipkart team about the order by mentioning the cancelled order id. And when i try to replay to the their mail, i was getting a message that mail id doesn't exist. I am attaching screen shot of mail and order id which is available on flipkart chat. And also attaching the creditcard statement screenshot regarding this order.

I have finally chosen to file a complaint after multiple ways for solution..
Order id: od[protected]

Thanks,
P. A. Naidu

I have brought the refrigerator worth of 21591 on october 24th, they promised to deliver on nov 6th but they failed to deliver on 6th nov. They delivered on 14th of nov but it was defective product, they accepred for repalcement to deliver on 5th dec now they are saying we are not able to deliver but we will provide only refund amount. I have wait for 45days they are providing unfair resolution for the same problem. They are providing their convient i am not accepted it. But at the end they made me accept for it.

Dear sir,
Please refer my earlier corruspondence & talk with customer care.
I have purchase new mi mobile only against exchange offer of old samsang working conditioned mobile (Price fixed rs.2500 for old). But your unknowledgable delivery man has reject our deal. He has obtain cash rs.2400 from my mother (She only was present at home that time) and not collect old mobile saying that it is not working condition (Lier).
Sir, it is a matter of cheating and you can't escape from assuarance. You are bound to satisfy us.
I further request you to review the matter & arrange to fatch old mobile through expert knowledgable person and refund rs.2400 otherwise i would like to rush twards consumer forrum for justification.
Awaiting favourable responce.

I had ordered a book of all in one class 10th from flipkart and it was to be delivered on 5th of this month but i have not received it yet and i need it very much this has happened to be one time previously also
I have paid through debit card
Either resolve my issue or i will never use flipkart again my contact number is [protected]
And if you cannot deliver on my address then tell me where could i take the package from you i will come myself to take it