Flipkart Complaints & Reviews

I ordered jbl partybox 200 from your website my shipment has not delivered the due date was
25th of january. The app shows that shipment is delevered to nearest hub but when i getting calls from the flipkart backend to cancel my order but i don't want to cancel. They always say that the issue will be solved in 48 hours its been seven days and they keep calling me to cancel my order. I want the my product dilevered to as soon as possible.

Hii flipkart
My name prince verma
Dear flipkart member my account is blocked then my flipkart pay later dues is pending please confirm that how to pay later dues
Flipkart unblock my account then i pay my dues
Flipkart contact me my register mobile number :- [protected] &
My mail address :- [protected]@gmail.com
Contact flipkart & solved the problem as soon as possible
Thanks
Prince verma

I tried to place order on flipkart on feb 1 2020 through upi by google pay money got debited from my bank and google shows transaction was successful but still flipkart displays order not confirmed because bank didn't confirm payment... I reached to flipkart they said to contact google pay.. Google guys said the transaction was successful in their platform but confirmation was not there from seller in flipkart they said to contact flipkart... I reached them again now they r saying amount if debited and order not confirmed ot will b refunded in 8bdays... I dont understand why using upi if they can't handle payments wasting valuable time of customers... And later playing blame game...

My name is bhaskar chukka from hyderabad i ordered one mobile relame 5 pro order no. Od[protected]. Through flipkart on[protected], they mentioned delivery date[protected], but they have not delivered on[protected]. I received one message from ekart that is tracking id: fmpp[protected] from flipkart.com has been delayed. We will deliver within three days. But they have not delivered this time also i called flipkart customer care they said shipment was delayed we will deliver by[protected]. This time also they failed to delivery my product. Again i called flipkart customer care they said irresponsible answer we will try to deliver your product on or before[protected], today is[protected], sut still i have not received product and i checked ekart tracking is showing the estimated deliver period is[protected] to[protected]. I attached the screenshot. Please help to solve my problem. I need mobile on urgent basis i am working in one of private organisation here mobile communication is must i dont believe this flipkart or ekart. They failed their promise three times. Ekart even don't have any communication facility the toll free number also not working. Please help me.

Hi,

I have made an order this morning, during the payment the amount successfully debited from my bank account, but the session has expired while returning to flipkart, due to this the order was in pending at flipkart side, waiting for bank update, but money already deducted.

Could you please advise me on how should i proceed with this.

Thanks!

Flipkart refunded the amount but has been not credited in my account.
Refunded date : 23 rd August 2019
Ref no.[protected]
Order id : OD[protected]
Bank not doing any help

Placed order ffor Airpods and paid 24, 500 rs by card on 16.12.19 on Flipkart, They cancelled order within a few hours and till date havent paid my money even after 47 days, They are avoiding to answer when I demanded for compensation to be paid for huge lapse and delay. They are even earning ineterest without honouring the order

I have ordered a smartphone called realme 5 pro from flipkart. After delivery i found that the phone is defective. The proximity sensor isn't working. So i requested flipkart to replace the product. A technician has visited the product and found that the product is defective. But flipkart is denying from last 6 days to replace my product. I want full refund of my product or replacement. This is really annoying.
My order id - od[protected]
Order placed on - 22nd january
Order delivered - 26th january

I have ordered a refrigerator by reading and referring the specifications and overview.in overview, the video which is shown, has shown us the firdge is 5in1 convertible. I am attaching the screenshots, please refer. However the fridge i had received is not having the 5in1 convertible technology. Demo giver person also told us the same.
Wrong and ambiguous mentioned informations on flipkart leads me to this order. Now i want to return the fridge, and everytime i request for the return, flipkart team are cancelling my request by saying the mentioned reason is not correct. Then i have asked them to provide the suitable reason for it, they said they aren't responsible and i have to talk to manufacture team ie samsung for it. Flipkart is whole and sole responsible for showing wrong features of the fridge on there website.
Order id: od[protected]

Please help me.

Had the worst experience at flipkart
My product was supposed to be delivered on 30th jan and i got a call on 29th jan saying my order will be delivered next day at 11:30am but i didnt not get it. When i called the consumer care they informed that the product is delayed and will be delivered today 31st jan. The delivery man called me and promised to deliver the item at 3:30 pm and i even got two messages saying my product is out for delivery and i still didn't get my product. All the fake promises ended up ruining my event. I am really upset about this even the delivery man sounded not interested in conversation and ended my call without informing. I have decided never to shop from flipkart ever again and also request my friends and relatives not to order anything from flipkart and totally boycott it.

Hi,

I place an order for headphones on flipkart order no. Od[protected]
And i wanted to cancel the order after couple of hours of placing the order whereas the app gave me an error and in the end, the order was not cancelled.

Now, when i want to return the product, it doesn't specify my reason in the drop-down

I spoke to around 4 executives and none of them helped me and in the end, i spoke to floor supervisor names "farhan"
He disconnected the call without resolution and he mentioned on the call that

"even if i speak to ceo, he'll say the same thing"
So, mr krishnamurthy, please call me, i want to hear from you

Regards,
Datta

I got my phone realme x2 on 21 jan, i found battery issue in phone, i didn't started to use that phone, i raised a return req on 24, i got a sms from jeeves but no one is coming i called many times they are not coming, on 27 they canceled my tech visit, i raised a return request again, one person came from jeeves he checked it and he called his superior he said "go to local shop repair it there, close the return req" my problem isnt solved how can he reject my return, i raised a return request on 28, they arranged a tech visit on jeeves again, i called that person i asked him to visit and accept my return request, he said his superior told him to reject the return request and close it as well solved this issue, i bought the mobile from flipkart not from jeeves, biggest scam is going on, i'm a plus member too, my return validity ending today, im so frustrated and i lost my 17000 on this defective mobile,

I had made a payment of rs.3753 regarding paylater in the month of october, initially the payment was not successful so had made it once again. Which was successful. But the money in first transaction was debited from my account n till date not refunded. I have attached the copy of transaction details provided by my bank. Please have a look... I have been complaining since last 3 months but nothing has been done.

I have ordered 3 bags from flipkart and coz of some quality issues .. I have returned all the three bags but i only got the refund of 2 bags...I requested to take back the bag and accordingly their agent has picked up it on 4th january but the refund has not been received yet. I have reported the matter a number of times after 4th january.. they informed the last dates many times for solving the issue but tgey are not solved it so pls help me to immediately settle the matter and pls make the refund..Flipkart is showing that return is cancelled but i have not cancelled the return request n the agent has picked up the bag for return..when i contacted the ecom express agent they comformed that they have returned the product..they are ready to show me the proof too..when i contacted the customer support they promised me the issue will be resolved on 16th jan but still it is not solved and now they are delaying it again and again..i am waiting from a month..i have returned the product on 4th jan ..still i have not recieved the refund of Rs 364 and they are delaying it again and again.

Hii
Flipkart i want my mobile phone invoice & how to pay later payment. I want invoice of my mobile phone flipkart send me my mobile phone invoice
My name :- prince verma
My mob number :- [protected]
My mail i'd :- [protected]@gmail.com
Flipkart call me i wait you call & send my mobile phone invoice.

We wish you draw your attention that we had order Real Me 5i (Forest Green, 64B) on 15.1.2020 through your site having order id no. OD[protected] through registered mobile no. [protected].
Which is expected to be deliver on 17.1.2020, but we have not received the product or mobile. Randomly on 21.1.202 I have checked my order history where I shocked to see that my product had been delivered on 21.1.2020 which in effect had not been delivered.
Accordingly, on the same date I have lodge online complaint w.r.t to the same delivering issue and your customer care is delaying the matter that your matter will be resolved by this date to this date.
And know they have provided the date to resolve the problem on 31.1.2020. But as a customer I cant bother myself and can’t exaggerate the issue so longer.
So I have requested to the concern person refund my amount rather than escalating the issue more.
Hope as a customer I will receive the refund within 2-3 days otherwise I will take other recourse to resolve the issue.

Hey help me please flipkart has blocked my both the id's that have lots of supercoins that is more than 900 supercoins are on both the id's but unfortunately my id was blocked by flipkart, please help me unlock my id so that i can shop more and can use my supercoins, this is wrong you are making fool to customer that blocking the id's if the customers have too much supercoins so that the customer should not be able to use it...
Account details
1) number-[protected]
2) number-[protected]
Please help me to unlock my id...

Thank you

I have placed order for two pairs of ortho rest slippers of size 9 on 25/01/2020.
I made a payment of rs.658 also for the same.
Today i have received the parcel containing only one pair of slippers and i have not received the full order.
The seller is peeaar industries, faridabad and i have contacted them and they informed that it is flipcart who is responsible for packing and deficiency if any.
I request you to immediately arrange for delivery of the missing order, ie, another pair of grey size 9 ortho rest slippers for men.

Please acknowledge and do the needful under advice to me.

Mohanachandrakaimal
Karenkunj,
4 jagnath, rajkot-360001

I bought a titan watch from flipkart 24 january.
I received a different titan watch. It is not 1734km02 neo hybrid smartwatch (Price-5215), it is titan nh9151bm01 karishma analog watch (Price-2995). So i am very glad for flipkart's services. I hope you will solve my problem as soon as possible.
I was faced a new problem, my return request rejected.
So plz solve my problem.

I received the phone on 24th january 2020 with order id - od[protected] on the very same evening i observed a severe battery draining issue & call network issue with the phone hence, i'd raised a return request. I received a call from flipkart customer care stating some trouble shooting steps, i followed it. At last the guy asked me to factory reset, i did. Next day technician from jeeves arrived at my place, told me we would be penalised if we do not reject returns for minor issues. He asked me to escalate any issue in future to flipkart & shoot the issue if possible with different phone. Next day the phone got hanged, immediately i shot on alternate phone & raised a return request again. The next technician was very clumsy, but smart enough to reject the request without checking the video & photos as i also took battery draining pics when phone was on standby mode with no apps installed, he told me that company would believe there is problem with the device only if the blanco app test goes fail, he downloaded the app & checked gps of the phone & said the phone is ok. I told him to check the video i made, he denied. He said we are 3rd party vendor, we are meant to do maximum rejections. He also asked me not to buy stuff online. When i requested him to run test for hanging issue, he denied & said the test needs minimum 80% battery & the phone has 20% who will wait for so long? Better you use same phone, don't install any apps. I asked him, if you needed so much battery you would have informed me prior on call i. E before coming, i told him if i needed no apps, i would have brought basic feature phone & not a smartphone. He took a jobsheet, wrote there's no issue with the phone, made me sign it still i wrote multiple remarks on it in the comment box. After all this, next day flipkart is asking me to take my phone to service centre as again the return request is rejected. If the phone needs to visit the service centre within a day that itself resembles there's an issue with the phone. Flipkart is doing fraudulent activity by selling maximum defective products during the sale. What can consumers like us do after spending our hard earned money on product with no after sale service? Products like mi are found online with good offers. Hence, people trusts these online sites. It's just been 4 days, my phone is not replaced under 10 days replacement policy. Every day different person from flipkart's customer care is calling & harassing me by asking what happened from the very first day but, none of them are resolving my issue. I need a refund for my product. I've mailed flipkart many a times but they aren't entertaining me due to which i'm tensed & also facing some blood pressure issue due to stress. They are purposely extending the duration by arranging technician visits from jeeves, who are not even professionals. So that my 10 days replacement policy invalidate.