Flipkart — Flipkart Account blocked due to return in Flipkart

On September 18th, I was not able to login my Flipkart account. It was showing 'Blocked Account. Send you registered email/phone no. to [protected]@flipkart.com'. I talked to the customer support 11-12 times but they are just giving dates. I also sent registered mobile number to their account validation email that is mentioned above.

Kindly request you to check the history regarding the order ID : OD[protected] : Neerus Women Embellished kurta . day to day im contacting to flipkart executives they just simply postponed the dates and said our back end team will contact you through mail only, so they said that please update your mail Id, when the account is blocked, how can i update my mail id. so I said to the executive please update my mail Id from your end, they will said that Ok i will forward this issue to the escalation team they will contact you within 2 days, but still i didnt received any call or mail from them .

I placed 6 orders, in that 5 are delivered and remaining one i placed return request due to some quality issue . So Kindly request you to check the account also.t.

While I understand the importance of maintaining a fair and balanced return policy, I have always valued my relationship with Flipkart and have been a loyal customer for a considerable period of time. I would like to assure you that my returns have always been made in accordance with Flipkart's policies and guidelines.

I want my account to be unblocked and i want to return the product as soon as possible.
+2 photos
Was this information helpful?
No (4)
Yes (4)
Flipkart customer support has been notified about the posted complaint.
Sep 29, 2023
Updated by Raji Potu
Dear flipkart,

kindly please update the status
Complaint comments 


I ordered clovia bra from Flipkart but I received wrong colour now I see that my account has been blocked

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information