[Resolved] Flipkart — flipkart cancel my order without my permission

akshay89

from Ahmedabad, Gujarat

Address:

Nagpur, Maharashtra, 440009

I ordered hp monitor from flipkart during big billion days (23rd sep 2017), there was sale so i got the product in 4500.
At the same time on some other ecommerce sites offers were going on like amazon, paytm, but i prefer flipkart.
But after 3 days (After completion of offer days) message came from flipkart that my order is cancel.
When i call their customer care they told me that they cant do anything, order is cancel by seller (Omni retale).
They told me that i have to place fresh order, but the price of the same product is 6000 now and as the offer days are gone i cant order the product at low price.
So these days this type of fraud is done by ecommerce sites.
Now i want to take strong action towads flipkart.
Hope you got my point.
Looking forward for your action.

This complain i copy paste from my cyber cell complain account which i already did.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 9, 2018

Complaint marked as Resolved

they gave me 500 rs gift voucher.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Sep 28, 2017

Flipkart Customer Care's response The customer complaint about cancellation of order. We has interacted with the customer and explained why order is cancelled. Hence closing the complaint.

Verified Support

Jun 10, 2018

Flipkart Customer Care's response Customer raised complaint regarding order cancellation, we have already interacted with customer informed seller cancelled the product so further it cannot be made an attempt for delivery hence closing the case from our team