[Resolved] Flipkart — flipkart cancelled order 3 days after paying for it and did not give a reason

 
2 Reviews
Gurgaon, India
 Lakhvinderb on Jan 26, 2019
Had orded a mobile phone from flipkart during the big sale. :

This order was cancelled without any intimation or reason. I had availed the sbi card cash back if 10% plus additional 1000 on online plus exchange... Now i can't avail of the benefits. I choose this offer against rival offers from amazon and lost out on the opportunity. If there was a problem cancel, you should have cancelled in short notice, not after 3 days of confirming a prepaid order. I escalated this as a complaint and an apology was given stating technical reasons. I fail to understand a technical reason for refusal or denial of service.
Order no: od[protected]
Complaint marked as Resolved Mar 11, 2019

Complaint Status


[Jan 27, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Feb 05, 2019
We will revert on it.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Ha ha... They had reverted with not being able to help...and that if I was interested in the product I can buy at current price without those offers... I told them of not wasting my time and their time further and close the complaint. They were clueless of the situation and their responsibility and made the whole issue a fight which wasn't worth it. I do not intend to buy further from flipkart...

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    Flipkart - flipkart cancelled order 3 days after paying for it and did not give a reason