[Resolved] Flipkart — flipkart didn't convert my purchase into emi

vicky9023

from Agra, Uttar Pradesh

Sep 25, 2018

Address: Bangalore, Karnataka

Website: www.flipkart.com

I have purchased the product on 14 september 2018 with 6 months no-cost emi plan.
Purchase amount is ₹64, 337.
I contacted flipkart customer care multiple times (More than 15 times) they gave me problem resolve deadline by 22 september 2018 and then rescheduled to 25 sep then again today they rescheduled to 26 september.
Its more than 11 days they still they did not converted my purchase to emi plan. My statement will be generated soon. Because of their delay i have to pay extra interest on credit card bill or i have to pay complete amount, flipkart is troubling its customers psychologically and financially.
So much time is wasted in the unending reschedule and no result games of flipkart.

Order id od[protected] item)
Order date friday, 14 september 2018
Total amount ₹64, 337 through credit card-emi (Sbi card)
Product: acer predator helios 300 core i5 8th gen - (8 gb/1 tb hdd/128 gb ssd/windows 10 home/4 gb graphics) ph315-51 / ph[protected]v7 gaming laptop

+1 photos

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Oct 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

Flipkart Customer Care's response We will revert on it.

Sep 27, 2018

Updated by vicky9023 My statement will be generated soon. Who will be taking responsibility of cc bill?

Oct 05, 2018

Updated by vicky9023 My bank statement received full amount of 64337inr. Who will be taking responsibility of cc bill? I am continuously following up from 18 Sept 2018 regarding EMI conversion. But instead of resolving issue Flipkart just seeking for extensions. Please guys do not buy anything from Flipkart using no cost emi payment method. Since last 15-20days they asking for extensions only.