Flipkart Complaints & Reviews

Hi, this is regarding my order OD[protected] and OD[protected] . I cancelled the first order and instead of it, i purchased a second order to gift to my special ones as they like sumsung phones more and unfortunately both the phones are delivered to the given address and accepted as it was a gift and the person was not familiar. I would request to take one order back as i have received both of them which is of no use. Flipkart team has denied to do so as i can clearly see the return policy with flipkart. Would be looking forward to your reply or need to take it to consumer court.

Flipkart.com installation and demo scheduled

Order jouney
Hi customer,

We would like to inform you that we have scheduled your installation and demo for the following item in your order od[protected]. The installation and demo will be completed by friday, sep 14, 2018. Your ticket number for the installation and demo with jeeves consumer services private limited is 8i11-27013flpkrt-6645181.

Thomson b9 pro 80cm (32 inch) hd ready led smart tv

Thomson b9 pro 80cm (32 inch) hd ready led smart tv
Qty: 1

Flipkart.com flipkart.com flipkart.com

K. Simson kamaraj

12:39 pm (6 hours ago)

To no-reply

Hi customer,


We would like to inform you that we have scheduled your installation and demo for the following item in your order od[protected]. The installation and demo will be completed by friday, sep 14, 2018. Your ticket number for the installation and demo with jeeves consumer services private limited is 8i11-27013flpkrt-6645181.

Dear sir,

Why you delaying the installation and demo. I want today or return back send flip kart. Already delivery also late.

I ordered lotto sandal on flipkart. Size is not fit. I didn't use this product. I heard to return, no one came to retake it, but canceled my return, raise consumer compliants no use, more than one week. Didn't accept my return. Just told seller policy and other unnotify details. Lotto sandal are worst. Customer care told i didn't do any from this. And worst customer care.

I ordered honor 10 mobile phone three days back. The charger that came with the phone stopped charging after 46 percent.
I used my mother’s charger still the number phone is not charging properly. It stops for one sec then charge again then stops again then charges again. I want an exchange or refund.
I don’t want to use this defected piece.
I m going to travel in 2 days from now so i hope this issue is resolved before my travel date

There was an offer from flipkart offering cashback of 8000rs when purchasing certain mobile phones. The offer came out in may 2018 and they guaranteed the cashback will be credited back to the account by 30-aug-2018. The cashback was never credited back to the account and upon following up with flipkart they assured that it will get credited in the next few days, the next deadline given was 10-sep-2018. As expected, the cashback has not been credited and after calling their customer support again, the same "we are looking into it, it will come in the next few days" is being repeated by their customer support team.

I feel that the company is dragging this out so that the customers will get tired of following up and give up on the offer which was sold to them and not upheld by the company.

Can some action be taken about this?

Order id: od[protected]
Invoice number # faaafr[protected]

I ordered the product today itself but was unable to change details of the product. Priductry address is not changing! I wanted to change my delivery address as i want to gift this product to someone but i am unable to change the delivery address. Name - divya agrawal phone number [protected]. I want to deliver this product on h. No. 128/12 b. L. Saha road tollygunge kolkata 700053

I have purchased a vu tv on flipkart e-commerce site. When i received the tv, found the picture quality and built quality is sub-standard.

I asked the team to return the tv and refund the amount. So that i can order some other tv having better quality.

But flipkart has denied to refund the amount, though they agreed to replace with same model of tv.
How the other model can have better quality when flipkart service personal said the delivered tv quality is as per vu model standard.

How one can understand the quality of picture ans device unless customer see physically. They should allow the consumer to get the refund amount.

We have order from flipkart for redmi note pro 5 rose gold colour (4gb, 64gb) but received gold colour. When i have requested for return first time it was rejected my request and second time it was taking too much of time and not giving proper answer. Please take immediate action against it

Extemely dissatisfied customer - od[protected]

Despite of my countless efforts, flipkart fails to deliver resolution to my installation issues.
No email communication from flipkart since my last email, no call back from care team as they promised to call by 10th sept, still we didn't get any sort of mails or call regarding installation issue
Why flipkart is selling tv if customer can't install tv by themselves and flipkart is unable to priovide services. My issue is escalated and i have spoken to anoop, sushant and everyone did fake promise that our team will contact you by 10th sept and no called us back.
Worst things happened to me that executive put me in hold in order to connect me to senior executive and disconnect call without being transferring my call. From my number i am unable to make call while all other numbers directing me to flipakart. Sr executives told he is raising an alarm so care team will contact me and other executive next day said that there is no such alarm facility at flipkart. Why so many lies told? What do flipkart expect after giving such bad customer service. I have purchased this tv for my father as i am going out of india and requested flipkart to please get it installed before 10th as. I wanted to check everything before i leave which is my fault. The requested date is 29th august and everyday i have promised that your issue will resolve in 24-48 hrs which never completed.
This is mental torture to my father. That at this age he is dealing with flipkart.
I am not sure if in future i suggest anyone to purchase from flipkart after such bad experience. Even i am not getting responses for my emails. I can't expect such bad bad services after your tie up with prestigious walmart. Flipkart is not even 1% of walmart service level.
I have tried my best to install tv infront of me but no support provided by flipkart since i am going out of country. Since 29th august i have been promised that my issue will resolve in 12-48hrs which never resolved.

Hello team!

I have accumulated total 2, 338 amount and it is already approved. The transaction was on sept, 2017. But still, now flipkart didn't transfer amount to my bank account.

I have already sent several emails to them but nobody replied and resolved the issue. I request flipkart affiliate team to pay the affiliate fee.

Affiliate id - intajzitg
Mail - intaj. [protected]@gmail.com

Thank you

Plz secure our numbers. I m belonging from force. And i am a women too. Ak call aaya jisme usne bola ki aapne fist prize jita hai ak safari car ya 12 lacks cash aapko dono me se kya chahiye. Mujhe pata chal gaya tha ki ye flipkart ki aur se nai h but my concern is that use mera delivery details b pata tha ki 643 ka mera order h to plz aap log carefully deal kare ise ya fir ham legally deal karenge ok hope u understand u r well known company so in sab chijo pe dhya dijiye. Agar aage se aisa kuch hua to next step will not good. Aur haa true caller me uska naam ankita fb show kar raha tha. So plz do something on it.
Thankyou..

Hi,

I have purchased samsung s9+ phone on flipkart on 15 mar 2018 with hdfc credit card and there was an offer rs.6000 cashback on hdfc credit card and the cash back should be credited within 5th sep 2018 as flipkart promised and given date is over still i have not received the cash back amount of rs.6000. i raised a complaint to flipkart customer service, they are responding or providing any information regarding issue even after calling many times.

Please look into the issue and do the needful.

I have attached the invoice and offers showed in flipkart.

Thanks,
Girish b

Details
Phone: samsung s9+
Order date: 15 mar 2018
3 months emi
Bought from flipkart online purchase
Through hdfc bank credit card
Bought on my name (Girish)
Flipkart order id - od[protected]
Amount :- rs. 47, 690 (After exchange offer)

Hello sir,
(Order no - od[protected]
I had ordered the redmi 5 (32gb, gold) mobile on 02 august 2018. Which was delivered to me on august 06, but there was no mobile in the mobile box. Mobile was missing. I was contacted by flipkart customer care, which was given to me first 5 days but after the expired of deadline, i was given the next time, on the day the return window was closed, my return was rejected, then my on the talk, they talked about sharing my bank details and photo id proof that i also shared,
But since after then i have been constantly making excuses and given a new time. But i did not recover my money nor any positive help after more than 1 month. There is always given a time to time.
I request you please investigate it at your own level with help me get my money back.

I bought a new lenova z2 plus moolam on jan month 2018...But after 3 months i came to know that this mobile does not have warranty and it was already closed by jan month 2018...
Also when I checked with lenova service center they confirm that this was a refurbished mobile or used old mobile ..
After that when I checked with flipkart customer care they are not responding properly...For the below issue already i waited for 10 days from 1st september to 10th september.But no one give any solution to resolve this problem ...
Still you are asking me to wait for 24h, then pls inform what you people are doing ...I think this is worst worst worst service i heard ...
My No : [protected]
If you people rally have stuff in working then this much delay won't happen.

From my view flipkart is only fooling the customer. Selling such worst product and making fool the customer...

I purchased av brand pants from 9/08/2018 after my first wash the product is unstitched and the colour is fully changed. I think it's very old product. I got second time in this type of product in flip art. I have a suggestion to flipkart please don't allow this type of seller to sell their product. Because i value my money very much. I am not a executive person. I am a daily worker. So please value others.

In the product description on the site it was mentioned about deep bass but when I received the product it was stereo based and poor sounding headphones. So I placed a return request on 6th of September 3 days after the delivery and it got rejected on 9th of September. And again I placed a return request on 9th of September and it got rejected on 10th of September. I wanted a refund.

I compaint on 29 july [Incident: IN[protected]]
till now i did not get any response

[protected]
[protected]
[protected]

i buy three gift card but now it shows cards deactivated

order id OD[protected]

plz do neepfull asap

i compaint on 29 july [Incident: IN[protected]]
till now i did not get any response

[protected]
[protected]
[protected]

i buy three gift card but now it shows cards deactivated

order id OD[protected]

plz do neepfull asap

I have brought redmi note 5 pro from flipkart and after using it I found that it was having a bent at its back just below camera. So I contacted flipkart customer care and told them about this they told me that I will get a resolution in 24 hrs after I didn't got any resolution after 3 days they provide d me resolution that it can't be replaced or refunded even it was under replacement warranty. They even don't provide me a proper reason for this again when I call them they told me that they have again raised my complain now wait for next 24 hrs I don't understand why they don't get defected mobile replaced

So i ordered a game for my ps4. It was shipped packed and was ready for delivery on time. When my package was out for delivery i called the delivery boy. He said that he will come by my place at 11:00 am. So i waited for him but 30 mins passed by and he didn’t show up. So i called him again. He said that he is on the way. So i stood there for him but he didn’t came. I stood at the bus stand waiting for him. He made me wait constantly for 3-4 hrs. He delivered the package to me at 7 o clock.
I’ll never buy any thing for flipkart. I prefer amazon over it.

Worst experience ever on flipkart.
I have ordered a phone in exchange of my old mobile motorola g4 plus. Criteria for exchange is given as phone should not have cracks, no pixel issues and mobile should switch on. I waited for one week for my order. Later delivery person rejected my order for small scratch on my phone (And not a crack). So is flipkart expecting a customer to return a new phone which has zero scratches and that too in a perfect condition? If that's the case then why will a person sell his old phone? And that too exchange offer is not that great just deducted rs.2400 but my old phone's cost is around 14k. So if discount is also not that great amount on what basis does flipkart expect a customer to return a very good phone?
Even if it has so many conditions it should be mentioned in the website properly and customer should be well informed so that customer can buy in other good online websites like amazon where they keep customer well informed.
I would suggest no one to prefer exchange offer in flipkart websites.
Date of the incident - 10/09/201