[Resolved]  Flipkart — Flipkart fault not printed IMEI no. Of my phone in bill.

I bought Asus 6z in Feb month 2020 from Flipkart . As soon as I understood the problem witin the product, return policy was finished as Flipkart had 10 days return policy . I reached service centre, but it was close. I went back to my job city . Lock down happened & I couldn't come back to Kanpur City [ my home town ] So again I came in July month again I went to service centre, again it was close. No body was there. I called many many times but didn't get response & came back. Again in Diwali hodidays, I came to my home town & took 2 days more leave because of only I could reach service centre. I reached again it was close on both days. I tweeted asus india many times, I got calls also to resolve the problem but at last they all are proven no use of as service centre is close always & no body picks calls or reply phone calls so that I can understand when to go, what to do. Finally I got to know, service can't be done because in invoice ( provided by Flipkart didn't print serial no. over there so they asked me to provide invoice which has the serial or IEMI no. So I contacted Flipkart . After one week I got to know that Flipkart is not providing any invoice with IEMI no do it will refund my money & will reschedule a return pick up for the same product. Alas! The product was not picked up but I got message that product is rejected because mis match . How is it possible without picking the product . Flipkart is sitting out my problem. I complained to courier service too ( ekart ) . It's a kind of mental harrasment . I m ready to return the product. I want my refund money. I don't want to keep this product any more. I just want my refund back.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 5, 2020
Complaint marked as Resolved 
Not resolved yet.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 06, 2020
Flipkart Customer Care's response
We will revert on it.
Dec 07, 2020
Updated by Pinki126
Till now, I didn't get any call or email for resolution.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46710
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information