[Resolved]  Flipkart — flipkart input tax credit (gst claim) not possible (buyers gstin not on invoice)

Address: Bangalore, Karnataka, 560100
Website: www.flipkart.com

I purchased apple macbook air from flipkart (Order id od[protected] for my brother (Business purpose) but the invoice which i received from flipkart and in this case, their sellers, sana retails private limited, does have his gstin on it and but does not have my brother's firm gstin on it.
The website while buying does not allow to enter gst information and after purchase also, there is no mechanism to reach seller/flipkart where they can take buyer's gst. I called customer care for help but they denied by saying they cannot help with this issue. Also, they informed that there is no process available in flipkart to do so.

The contact details of the seller are not available on the internet, and flipkart's customer care has refused to input my gstin details on the invite copy. Not being able to claim input tax credit on gst will cost me more than inr 8000/-. Need flipkart to resolve the issue by including my brother's gst (To be provided separately) or take the product back (Which is still not more than 2 days old).
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Nov 14, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2018
Flipkart Customer Care's response
We will revert on it.
Oct 21, 2018
Updated by Anupamreg1
Hi Team,

It have been more than 7 days now since the comment was added by Flipkart Customer Care, I haven't received any response or a call to get the issue resolution.

When can I expect a response on this?
 
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