[Resolved] Flipkart — flipkart internet priv of transaction dated january 19, 2018 at flipkart internet priv for rs 79069. 00 on your sbi credit card.

Ullas Raj

from Neyyattinkara, Kerala

Feb 9, 2018

Address: Thiruvananthapuram, Kerala, 695009

Details of the disputed amount.
Name - ullas raj r s
Transaction dt. 19.01.2018
Transaction amount. 79, 069.00
Disputed amount. 79, 069.00
I have not received any goods against the amount and my sbi credit card
No. [protected], had been debited
Withough information. The any person / company had been done cheating by me. Please credit / refund the above amount. You had taken up the matter with against me. I am going to higher authority. I am working in havells india private limited in kerala. The matter is sending to fiu deptt new delhi against you. The related goods have not received and not purchased any items through online transaction.
Thank sir,
Ullas raj r s
Kerala

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Mar 2, 2018

Complaint marked as Resolved

Ref: 129524407375 Reg: Review of transaction dated 19/1/2018 at FLIPKART INTERNET PRIV BANGALORE IN for Rs 79069 on your SBI Credit Card. Dear Ullas Raj Rs, This is in reference to your communication regarding above mentioned transaction with your SBI Card number XXXXXXXXXXXX4775. We would like to share that we have completed the investigation for the said transaction. It has been observed that the transaction has been performed in a secured manner as the same has been validated by your card CVV and dynamic One Time Password (OTP) over the Internet/ IVR. Further, we wish to confirm that as per our records, the dynamic One Time Password (OTP) was successfully delivered at your registered mobile number. Transaction alert SMS regarding the aforesaid transaction was also delivered at your registered mobile number. Considering all of the above, the liability of transaction in such cases lies with the cardholder. You are requested to clear the outstanding balance at the earliest to avoid late fee and finance charges on your card account. Incase of any further query on your card account, please contact our helpline at 1860 180 1290 or 39 02 02 02 (prefix local STD code). IVR & Emergency Services are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm. SBI Railways Cardholders, Please call the 24 hour Railway Card Customer Care Helpline at 39 02 12 12 or 1800 180 1295 (if calling from MTNL and BSNL lines). Thank you. Yours sincerely, Mahebubhushen Pathan. (Chargeback) Note: To know more about the SBI Card, its powerful benefits, exciting offers and exclusive discounts, you may visit us at www.sbicard.com or e-mail us at [email protected] phone : 9746470570 [email protected] pls refund my amount.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2018

Flipkart Customer Care's response We will revert on it.

Mar 02, 2018

Updated by Ullas Raj Ref:[protected]

Reg: Review of transaction dated 19/1/2018 at FLIPKART INTERNET PRIV BANGALORE IN for Rs 79069 on your SBI Credit Card.

Dear Ullas Raj Rs,

This is in reference to your communication regarding above mentioned transaction with your SBI Card number XXXXXXXXXXXX4775.

We would like to share that we have completed the investigation for the said transaction. It has been observed that the transaction has been performed in a secured manner as the same has been validated by your card CVV and dynamic One Time Password (OTP) over the Internet/ IVR.

Further, we wish to confirm that as per our records, the dynamic One Time Password (OTP) was successfully delivered at your registered mobile number. Transaction alert SMS regarding the aforesaid transaction was also delivered at your registered mobile number. Considering all of the above, the liability of transaction in such cases lies with the cardholder.

You are requested to clear the outstanding balance at the earliest to avoid late fee and finance charges on your card account.

Incase of any further query on your card account, please contact our helpline at[protected] or[protected]prefix local STD code). IVR & Emergency Services are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

SBI Railways Cardholders, Please call the 24 hour Railway Card Customer Care Helpline at 39 02 12 12 or[protected]if calling from MTNL and BSNL lines).

Thank you.

Yours sincerely,
Mahebubhushen Pathan.
(Chargeback)

Note: To know more about the SBI Card, its powerful benefits, exciting offers and exclusive discounts, you may visit us at www.sbicard.com or e-mail us at [protected]@sbicard.com

pls cash back my account.

Mar 02, 2018

Updated by Ullas Raj You can also check if there anything was send through courier by Flipkart.
MY address : T.C. 41/1222(1), Sukrishna, Kuriyathi, Manacaud.P.O, , Thiruvananthapuram-695 009
My Number : [protected].
Pls dont cheating to the consumer

Verified Support

Mar 03, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail to your registered email Id, if you want us to reopen the case, kindly revert on the same mail.

Mar 19, 2018

Updated by Ullas Raj we give a complaint against flipkart to cybercell. Because i complained so many times to u that with out of my knowledge, some one had purchased from ur online. And i given the clear details of this msg to flipkart customer care but they refused to give the details about that particular address. So i can give a complaint against that person. Otherwise it is a cheating from flipkart side. if flipkart is delivering an item plz collect any id proofs from the customer. So it will be helpful for others.