[Resolved] Flipkart — flipkart - no refund of money by flipkart | |||||
I have purchased IFB 6kg washing machine order ID OD[protected] from Flipkart on 8th Nov 18. As product was not delivered on promised date 20 Nov 18 hence which is modified to 23 Nov.18 as I raised complaint. however my product is not delivered by Flipkart, Flipkart representative told me seller not sent product hence suggested by customer care that 'customer should cancel order', but I refused to cancel. Finally Flipkart cancelled my order refund request generated without any my concern. I have taken it generously even after harrassment. As per policy my money would refund in 3 business days but money is not refunded to me yet. Hence I have called to Flipkart customer care, then got again new answer, that is ' courier company not delivered product hence it will return back to seller and then we ( filpkart) will refund money upto 4 TH Dec18 ' funny answer by Flipkart. The money is not given for personal use of Flipkart. I have called number of times n mailed number of times not getting any clear answer just confusing answers and robotic mails. Till date 11dec18 money not refunded. Flipkart now given me bank reference number which is invalid as told by axis bank . Was this information helpful? | |||||
Dec 14, 2018 Complaint marked as Resolved Money is refunded, thank you for your support. Flipkart customer support has been notified about the posted complaint. Verified Support Dec 13, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 13, 2018 Flipkart Customer Care's response Customer raised a complaint stating that the refund is not received. We have interacted with the customer and informed that the seller has confirmed that refund has been completed on[protected]. However, if the amount is not reflecting in customer account, requested customer to contact the bank and raise a charge back for the same. Hence, closing the complaint from our end.
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