Flipkart — Flipkart not giving promised cashback

Address:	Bangalore Urban, Karnataka, 331403
Website:	www.flipkart.com

I purchased letv le 1s mobile in feb 02, 2016 flash sale on flipkart. The *axis bank cashback offer with debit card or credit cards* was associated with this flash sale under which 10% cashback amount is suppose to be credited in axis bank account by april 2016.

I have used *axis bank debit card* to complete this order and to avail this offer as per term and conditions mentioned in offer on flipkart site. Till today no amount is credited in bank account associated with used *axis bank debit card.*

I discussed with flipkart customer care, they are saying '10% cashback on axis bank credit or debit card' offer was not available with first flash sale of letv le 1s mobile on feb 02, 2016 for which i made this purchase. This is totally wrong.

This was a well known offer and people were awaiting for this flash sale. This flash sale and axis bank offer with this sale was so popular that it was discussed on many online platform, news channel and news websites such as ndtv, indian express websites.

Kindly refer following links for reference:
Gadgets. Ndtv.com/mobiles/news/le-1s-goes-on-sale-via-flipkart-at-noon-what-you-need-to-k...
Indianexpress.com/article/technology/mobile-tabs/leeco-extends-the-cash-back-off...
Bankdiscountoffers.In/flipkart-letv-le-1s-axis-bank-cashback-offer,
Bestonlineoffer.In/flipkart-letv-le-1s-flash-sale-2-february-letv-1s-mobile-sale...

And many more websites.

Now flipkart is denying to return cashback by saying '10% cashback on axis bank credit or debit card' offer was not available with first flash sale of letv le 1s mobile on feb 02, 2016.

I registered my complaint with flipkart but now they are not entertaining my problem by saying "any query regarding the program will be entertained until may 10 2016. Post such date, flipkart internet pvt. Ltd will not entertain any correspondence or communication regarding this program from any persons".
Even tho this date was not mentioned in their offer.

My order number on flipkart: OD[protected]
Product : letv le 1s
Complaint incident id: IN[protected]

Regards,
Adit Babel
[protected]