[Resolved]  Flipkart — flipkart not received cashback of rs.8000 to my hdfc credit card as promised by flipkart

Address:400063

Hi,

I had purchased google pixel 2 phone on flipkart on jul 16th 2018 with hdfc credit card.. And there was an offer rs.8000 cashback on hdfc credit card and the cash back should be credited by 20th jan and i haven't received the cash back amount of rs.8000. When i called flipkart they said the bank is now responsible and when i mailed hdfc bank they replied that flipkart is responsible. Is anyone responsible here?

Od[protected]

Please look into the issue and do the needful.
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Mar 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Feb 10, 2019
Updated by Rohan Singhvi
Just an edit - It was HDFC Debit Card and not credit card
Verified Support
Feb 11, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 11, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that the cash back is not credited. We have interacted with the customer and informed that as the cash back amount is not reflecting in customer account. We have requested customer to get in touch with respective bank. Hence, closing the complaint from our end.
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