Flipkart — Flipkart order not delivered even after 15 days

I placed an order on October 5th, 2025, and it was shipped by Shadowfax (Tracking ID: SF[protected]F).
The item reached Alappuzha delivery hub on October 18th and even went out for delivery on October 19th, but it was marked “Delivery unsuccessful”.

Since then, no further update or delivery has been made. The status only says “Retrying soon” and “Expected by 21st Oct”, but I have already waited over two weeks for this order.

This delay is unacceptable. I request immediate delivery or a full refund. Please take strict action against the delay from the delivery partner (Shadowfax) and ensure faster service.

Order Details:

Tracking ID: SF[protected]F

Delivery partner: Shadowfax

Destination: Alappuzha, Kerala

Ordered on: 5th Oct 2025

Out for delivery: 19th Oct 2025

I expect a prompt response and resolution.

Thank you.