Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 73%
Submit a Complaint
23572
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

TwitterFacebookLinkedInYoutube
Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4166
down
1583

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
3534
down
1623
+91 12 4615 0000  [Corp Office]
up
1035
down
680
+91 80 4908 3910  [Grievance Officer]
up
1113
down
815

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
73%
Complaints
23572
Pending
668
Resolved
16885
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart Complaints & Reviews

Sort by:

Flipkart — speakers worth rs. 5999/-

 ashishdh12 on Oct 10, 2019
I had ordered creative speaker from flipkart on 29th of sep 2019 and delivery date was 4th of oct however they failed to deliver the same and the customercare ensured it will get deliver by 9th of oct but on 10th they cancelled the same without giving any update.
Rediwala's are better than flipkart. Wasted my time, screwed precious moments mentally.

My concern is why they are running their business if they don have better customer service moreover their customer service has no escalation matrix....
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — product delivery related issue

 ABIL MG on Oct 10, 2019
I have ordered realme 5 from flipkart on[protected] and the promised delivery time was on[protected]. But the product is not delivered by the date and after i raised complaint the gave me updated date as[protected]. On[protected] i got message from ecom executive that they are out for delivery of product. But i haven't got my product yet. What kind of service is this. I tried to contact your customer care and nobody is responding. I have never experienced such a bad service from flipkart....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — received wrong mobile phone

 ravipo on Oct 10, 2019
I have ordered mobile phone - realmext 125 gb, 8 gb ram with perl blue colour but i received realmext 64 gb, 4gb ram with white colour.
Order id - od[protected].

Order cost - 18, 999

Item was delivered with wrong product on 3 oct 2019.

Called and requested many times for refund or replacement and every time customer care asking to wait for 72 hrs.

My current mobile phone is not working and delay from flipkart causing server problem. Pathetic service from flipkart....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — complaint due to reason that i ordered a spectacle they provided me different item and made extra charges which was more than the bill they gave

 advalok on Oct 10, 2019
Alok pandey
Advocate high court lucknow bench
A-block 313
Sub - notice on behalf of my client for giving different item what i orederd and chargimg more than the real amount

Made complains to company but no reply was provided by them

Kindly take adequate action otherwise legal proceedings should in commencement
Thanku

Dated[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — order cancel without any reason and also block my flipkart account

 RAHUL KACHHOT on Oct 10, 2019
Sir i order on flipkart of mobile redmi not 7pro after my order apruvd flipkart hase cancel my order without any reason and also block my flipkart account. And i also loss my rs.1000 off phone pay voucher.
I contacted flipkart customer care but they're didn't get me reply and also cut my call.
My flipkart account number [protected]
I want my flipkart account back and need
Compensation for order cancel and bloking my account....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — flipkart order id: od116670111397722000, cancelled order without permission

 Biplab Sau on Oct 10, 2019
Paid the full amount 20, 499.00 on 30.09.2019 for nikon 3500 camera. Order approved and shipped. Last update shows to reach the product upto flipkart hub. No delivery has been attempted. Now showing order is cancelled. Flipkart customer care saying that saler has cancelled this order. I want this product in that price as promised by flipkat. It is simple case of fraud. Taking money from customers for 10 days and then cancelling the order....
Complaint comments  Read comments Complaint category Digital Cameras

Flipkart — samsung television

 Thakuranand4181 on Oct 10, 2019
I ordered samsung television having the order id
Od[protected] and delivered on 5th oct. But this tv has different specifications showing in website. So i put the refund request but till now it is not accepts. The time period for returning this product is 10 days and 5 days already taken by flipkart for approval of returning. I want my money back, there is no respond from flipkart for returning approval. Please help me in returning this product. This is not fare with me. I am regular customer of flipkart....
Complaint comments  Read comments Complaint category TVs

Flipkart — order id: od116668659799823000

 nsshah on Oct 10, 2019
I had bought motorola one action from flipkart in big billion days sell but received faulty product. When i raised complain seller arrange technician visit but technician not resolved my problem fully and also mention on flipkart that problem resolved. I raised the complain again on flipkart but this time they rejected complain by telling that they are unable to contact me and lie that i am not giving proper time for technician visit.

When i mention all this issue to flipkart customer service toll free number [protected] they taking this issue casually and delaying overall problem...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — without my permission cancel my order

 Vikas Malgunde on Oct 10, 2019
Kindly complaint against this situation i was ordered mi note 7pro mobile on around 29 the september 2019. It will be delivered time given to me as 9th of october but product was not delivered and nobody call me for product related
Today is 10 october then again delivery will attend on next day as 10th october but around 10 the october timing 4:09 am i am receiving an mail to cancel your delivery because you not pickup your order...

I want clarification and complaint against that guy's who put that information on your end.

See my mailing time and assume it's...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — cancelled order for realme xt phone.

 AbhiRoy1995 on Oct 10, 2019
I ordered a phone via flipkart.com on 2nd october 2019. I paid an amount of rs 9539 and the promised delivery date was of 5th october, 2019. I didn't receive my order on 5th. Even the address was correct and the customer support confirmed that it's a mistake from their logistics team. Upon tracking i saw that my order was shipped to kerala delivery hub whereas the delivery location was bengaluru. Upon raising a complaint with the customer support team over chat, call and email i was assured that i would be receiving my order by 10th october, 2019. Today i just got an email stating that the order...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — received qty-1 footwear instead of order qty 2

 Anmoljain139 on Oct 10, 2019
I have order 2 khadims flats in which one was sandals rs-547 and second one was khadims flats of rs-404, both bill got in combined and i ordered at my mom house and delivery boy just given 1 product of rs-547 and another khadims flats of rs-404 not delivered and taken whole amount of rs-951, delivery boy made my mom fool, iam so upset with the service of flipkart. I know nothing will gonna happen but very worst experience you guys are cheaters. Never gonna buy anything from flipkart.

My cont no: [protected]
Email address: [protected]@gmail.com
Order delivered on:...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — flipkart cancelled my orded without checking with me

 Vaibhav Nath on Oct 10, 2019
Dear sir,

I had ordered for a notebook msi core i5 9th gen gf63 from flipkart with order id – od[protected] on 11th october 2019. The same was reported to be delivered on 7th october 2019. Again i contacted the flipkart consumer care and they assured me that the product was going to be delivered on the 11th. I had confirmed the same.

By 9 am - 9st october i received an sms that my order was cancelled and refund was initiated. I talked several times to your customer supervisors mr. Bharat. From the different calls, i understand that it was a mere mistake happened...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Flipkart — I am complaining about my shipment

 Yaduthillery on Oct 9, 2019
I m writing this complaint regarding my shipment i have ordered a product through flipkart 3 oct 2019 it was said that the consignment will be delivered by 6 th october. The consignment reached nearest hub and it was returned without prior intimation, i got a message from seller partner that to receive product before 10 october 2019 from their hub. I went there to receive my shipment at that time they are saying consignment returned we can't do anything.
I lost my time because their irresponsible action.
Please do a favorable action on this...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — furncentral 2 door pp (polypropylene) collapsible wardrobe

 Sapraj8888 on Oct 9, 2019
I have order a collapsible wardrobe but they have delivered firstly two photo frames and then i placed a replacement order then they again delivered a bunch of five roses and i am filing a complaint here as well as in pmo house that the flipkart is running a fraud business and looting people... I want my money back and take your # back.
This was my first experience it is the worst experience i ever had. I am going to take a legal action and i am very serious about this issue....
Complaint comments  Read comments Complaint category Furniture

Flipkart — delivery not proper order

 Ramesh Gholap on Oct 9, 2019
 

Oct 9.2019

Very poor service, delivery not done on time

This is with regard to the courier that was booked with fedex by one mattree for bangalore with the tracking number[protected] this parcel contained mattres she has marked it as priority overnight parcel, which means the parcel should be delivered in a day. As per the fedex status, it shows that the parcel was received in the fedex office on the 6 oct 2019 and was supposed to be delivered on the 8th oct as it was a priority. It’s 3 days and i have still not received the parcel. When i called...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Flipkart — flipkart isn't giving me my refund money

 Aditya78 on Oct 9, 2019
I bought a mobile from flipkart worth 9024inr because if the quality issues, i returned the product... They agreed to give me refund in my bank account... But, i didn't got the money even after 6 days... I called them... They said the seller has sent me a e-mail on which, i have to send them transaction details of my bank account... But, i didnt received the email... I changed my regestered email... And then again tried several times... I sent a screenshot to flipkart of minitransacton but they said, because of technical issue, they are unable to see the image... I asked them to give me another...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — reactivate my account which is deactivated

 Pradip Gorai on Oct 9, 2019
My account is deactivate now i want to reactivate the account. Please provide the link. Order placed: your order for hp u1 32 gb microsdhc... With order id od[protected] amounting to rs.339 has been received. You can expect delivery by tuesday, oct 15, 2019. Please provide me the link in my email. My email:[protected]@outlook.com. My phone no :-[protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Flipkart — can't change registered number which is lost

 Jayesh Sengar on Oct 9, 2019
I have created flipkart account two years back with a mobile number. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — ifb 6.5 kg water softener aqua energie, auto imbalance fully automatic top load silver (tl-rds/rdss 6.5 kg aqua)

 kaizarbharmal131 on Oct 9, 2019
Have purchased the ifb washing machine on big billion day but as expected about the service flipkart is giving, has never satisfied with it.
I wanted both the inlet pipe (Cold/hot) but it is not mention in any part of the product page that it is with both or is with single.

My order details are as below,
Od[protected]

Ifb 6.5 kg water softener aqua energie, auto imbalance fully automatic top load silver (Tl-rds/rdss 6.5 kg aqua)...
Complaint comments  Read comments Complaint category Washing Machines

Flipkart — failed order but successful transaction

 Priti Kedawat on Oct 9, 2019
Flipkart I am completely frustrated with your services . I have done multiple contact regarding my payment which has been done on 25th July for Redmi 7A but it got failed for order placing but payment has been done for 3 times from credit card for 18000 But it was acknowledged that it has not been claimed by Flipkart.. I have shared bank statement with merchant Flipkart for 5999*3 with reference number, which has been done successful at Merchant end only, Bank will revert only when Flipkart will refund the amount.

There is no customer email id for sending emails for synchronization....
Complaint comments  Read comments Complaint category Mobile Handsets

Recently Discussed

(22 minutes ago)
Supertech
supertech hues sector 68, gurugram
(52 minutes ago)
Thomson Led Smart Tv
smart tv youtube and other app not working
(1 hours 28 minutes ago)
R.k.sinha
service for installation & demo not provided on committed date.
(1 hours 41 minutes ago)
Star Vijay / Vijay Tv
reagarding a serial
(2 hours 12 minutes ago)
Xrbia
no refund of amount after cancellation of booking

Featured Complaints