Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
19990
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3574
down
1392

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
2945
down
1377
+91 12 4615 0000  [Corp Office]
up
866
down
560
+91 80 4908 3910  [Grievance Officer]
up
926
down
677

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
19990
Pending
135
Resolved
14403
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (5952)

Flipkart Complaints & Reviews

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Flipkart — flipkart plus account blocked by flipkart without any specific reasons

 jaisonjames53 on Mar 12, 2019
My flipkart plus account blocked by flipkart without any specific reasons given. I was a genuine customer but they have been insulted me with this action. I had flipkart money worth thousand and 50 flipkart plus coins in the account. Please take necessary action to reactivate my account. Anybody can make another account easily but this account is valuable to me
Account id +91 [protected]...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — unable to login in flipkart account and recent cancellation of products.

 grdharsh19 on Mar 12, 2019
Flipkart is not allowing me to login into my account. They just told me that the product that i am purchasing are not for my personal use and i am reselling. I can provide all the proves that all the products that is purchased by me are being use personally and by families and friends. I also had 369 rupees in my flipkart account. Also many personal details were saved in my account such as debit card, credit card information and personal addresses. On replying to the sent by them they are just copy - pasting the same response that was sent by them earlier.

In recent days many products...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — harassment and information leaked

 Vikush on Mar 12, 2019
Sir
My name is vimal kumar today morning i got a msg that i won new xuv car in price from flipkart.com bcoz i was shoping from flipkart last day and now i hv to pay 8500 rupees to claim my price and gv a contract number i saw this msg and think this is fake but after some time i got call he said he is calling from flipkart he gv me my last order details and ask me to pay 8500 and then they gv me my price but i m not trusted him bcoz i know why i pay if i got price in real but when i denied him and ask him fraud and shouting at him he also shouting on me and ask me that he will hit me at my...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — product replacement and refund amount

 shailendrasingh2792 on Mar 11, 2019
I ordered one pop 4g smart calling watch, at the time of first delivery, the product was used by someone and i found it not in working condition, i requested for return that watch and at the time of second delivery it was not working properly, at the same day i return it and apply for my amount refund. Return request was accepted and all of a sudden i received a massage that "sorry the watch is unable to return"

Now tell me one thing, what can i do with this sorry, i mean i ordered a lots of things from flipkart but at this time with this product experience was so bad. If this kind...
Complaint comments  Read comments Complaint category Mobile Service Providers

Flipkart — I am complaining about mobile exchange offer

 sd khana on Mar 11, 2019
I am searching to exchange my device with asus zenphone max m2 pro but my current device"s model is not mentioned on flipkart. My device name is xiaomi redmi mi a2 please resolve my problem. I tried searching my device through imei number but it is not working suggest me other ways to exchange my device i recently bought it. But flipkart is not showing mi a2 option in model names section...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — problem on order id-od114796564173870000 not resolved

 Banamali on Mar 11, 2019
I ordered for kodak 80 cm (32 inches) smart hd ready led tv (32hdxsmtfk[protected]) on 26.02.2019 and received delivery on 04.02.2019. But after installing by your authorized technician some sound problem arose there. It was vibrating sound in the audio system. Flipkart was informed about the problem and a technician attended and tried to remove the problem by adjusting the installation error and also setting of sound by remote. But the problem didn't remove and still persists. Flipkart and kodak tv both assured to remove the problem by replacing it with a new problem free one. But till date and...
Complaint comments  Read comments Complaint category TVs

Flipkart — regarding lucky draw

 Gabbar Atul on Mar 11, 2019
In morning i got a call that i am the winner of lucky draw 1st prize i am getting ₹12, 60, 000 the he asked my bank account details after giving he told me to tranfer ₹3700 to flipkart company as the gift's registration after doing he sent me fake message from sbi bank that he has credited ₹12, 60, 000 then he asked me to pay charge ₹32600 as tax after paying that i didn't receive any amount in my saving account and he don't just fraud to me 🤥😫🤤...
Complaint comments  Read comments Complaint category Banks

Flipkart — product not received me.

 rc513 on Mar 11, 2019
Sir, my order number- I'D OD[protected]) Usha shriram induction bottom roti tawa 225mm. (2) Prestige platina stainless steel sauce pan 200 mm .
This product not received me. But message send my mobile that product delivered you. What is this?

I want My order product .
Ravikant Prasad
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Flipkart — yardley london english lavender (pack of 4) body spray

 Janees Prins on Mar 11, 2019
Sir, i got yardely london lavender body spray (Pack of 4), fake product that i got and there is no option for replace and refund option on that. Price of 577 i have paid. I am a jobless persion and of 577 rs is huge amount for me. Please help. The product that i got producingbad smell and i can't use that one. Plz help...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — samsung s10 never delivered. cheated

 Nimish Chaturvedi on Mar 11, 2019
I precooked samsung s10 on flipkart which was apposed to deliver on 7th march but still not delivered and they don't have any update for me when it will be delivered. Never accepted this behavior from such a big company.

I booked on flipkart as they promised to start delivery from 5th march where amazon was from 7th march. Later i got to know that samsung itself launched s10 on 7th march, so it was never possible for flipkart to start deliver from 5th march. This is clearly cheating with customer and trying to play with their emotions....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Flipkart — against order no. in1903062224218318709 my issue is not listen by flipkart seller support

 Mohit9860 on Mar 11, 2019
I am a seller on flipkart 

Order no. In[protected]

This is a customer return 

5 orders of curtains total 10 curtains but in my return i have received only 1 order

2 curtains when i call flipkart he tell me that 4 orders reached from you with in 3-4 days but my order not met me when i complaint he failed my spf claim again and again and provide me negative balance today he again provide me another negtive balance he say no data found no proof of delivery provide not listen my problem

Please provide me solution for...
Complaint comments  Read comments Complaint category Business & Finances

Flipkart — wrong product delivered (bally, west bengal)

 Soumirb on Mar 10, 2019
Hi,
I had placed the order for handfit 100% pure rosemary essential oil vide order no. Od[protected]. However, upon delivery found handfit argan oil has been delivered. These are obviously not the same. We need immediate replacement with the correct product. Please treat this as urgent and take immediate action.

Regards,
Tridib roy
[protected]
Roy. [email protected]
Complaint comments  Read comments Complaint category Health & Beauty

Flipkart — sent a defective product

 Rehanq on Mar 10, 2019
My name is rehan qureshi.
Order no:od[protected]. Flipkart sent me defective product, i complaint flipkart, their technician visited me next day and formatted my phone and formally check without machine. He fake updated that customer was happy with the solution provided but i clearly mention in the feedback form that i was unsatisfied with the solution provided. I complaint him but company didnot take any action. I am uploading his visit performa as a proof in which he mention that phone hang in pubg after format it is ok but phone is hanging, freezing and somtime screen black for...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — e gift card issued but not received

 ANAND NIGAM on Mar 23, 2019
My affiliate tracking id is anigam81gm, according to payment reports a gift voucher of Rs 2438 has been issued on 28th January 2019, but I have not received the same in my Gmail account, I have written emails on 12th Feb, 20th Feb, 2nd March and 10th of March to affiliate team. I have clearly mentioned in my complaints that neither I have revived e-gift voucher nor PIN but didn't receive any response. My registered Email Id is [email protected]
Complaint comments  Read comments Complaint category Other

Flipkart — incorrect order delivered. deny to return. worst customer service.

 sathish kannan k on Mar 10, 2019
I ordered a saree in flipkart. But i received the different colour saree from what i ordered. I raised the complaint but there is no correct response and incorrect follow up.

They did not worry about customer issue. Worst customer service.

Don't order flipkart in online shopping.

My order no-od[protected]

Very worst service please dont support more this flipkart....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — lenovo tab 4, 8 inches

 Sundar On on Mar 10, 2019
Dear sir/madam.
I am sundararajan from neyveli, tn. I have ordered for a lenovo tab 4 8inches on march-8th 10:30 pm (Womens day offer) at a price of rs.9999/-.

Upon acceptance and after the product was shipped to my address, the next day (9th march), the seller (M/s. Indiflashmart) abruptly cancelled the shipment and initiated the process of refund.

Disappointed with the way this order was treated, i made a complaint with flipkart and they simply said that you have to re-order the same if you want. But the product is not available with a discount of around...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — not providing invoices and support

 anara.travel on Mar 10, 2019
Order : od[protected]

Bought this s10+ phone on 22nd feb. Firstly the seller did not update this hones imei number for pre book offer, hence i am not been able to avail samsung pre booking offer. Secondly i have not received invoices for the order, this is a very big compliance issue for the brand like flipkart. Without invoice the credibility and genuineness of the product gets into to questions and without invoice i am not able able to buy mobile insurance putting my phone on risk. Moreover customer care are buying more more time with giving proper explanation. This is intolerable...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — faulty mi note 5 pro

 Shankar Sahu1 on Mar 9, 2019
Hi team,

I purchased MI note pro 5 from flipkart on 24th Feb 2019 (order id OD[protected] but the very next I noticed there is some problems with the audio and calling speaker. I raised this issue to flipkart team for replacement on 28th feb but didn't get any more response from your team and my request got cancelled.

Hence, I again raise the replacement request on 2nd March and it again get cancelled on 6th March.

I am pissed up with your service, now I don't want replacement kindly process my request for refund.

Seriously,...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — not available delivery

 Mounika Krishna on Mar 9, 2019
There are no delivery options available to my location,, waiting since 1 month,, and its showing no available delivery for air-conditioners,, if there is no option of delivery why are you giving offers on products just to fool us,, dont waste our time by anouncing sales & giving discounts & not available deliveries,, my friends also tried for their locations,, it is not available even in state capital cities...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — voltas ac purchased from flipkart

 Prashantaseth on Mar 9, 2019
I have purchased voltas ac from flipkart on 08th march 2019 with order id od[protected]. Currently voltas is running extended warranty program in place of 1 year to 5 year for all the ac purchased. When i contacted voltas customer care for the extended warranty they said flipkart is not their authorized seller and they cannot provide the extended warranty. If flipkart is not the authorised seller, why they are selling this product. Many of consumers like me will be filling looted by voltas or flipkart here.

Product description is
Order id: od[protected]
Voltas...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

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